4 u furniture are crooks

Table This store should not be allowed to be in business. Marley is a crook. They are thieves. Marley sold me a table and I paid in full. they said they would deliver and they never did. The table doesn't exist and they won't give me a refund. I'm going to sue them. DON'T ever shop here. You will regret it. You're dealing with crooks who have no shame.

Marely was very unsympathetic and offered very poor one-on-one service after she got the order.

Ordered 2 chairs Ordered 2 chairs on January 5/2008. In the bigger scheme of things this was a small order and I understand it wouldn't be a top priority. Was told they would arrive in 6 weeks and had to pay in full. This order was the worst retail service experience I have ever had the misfortune to be part of. This company is either not capable of tracking their orders or were simply unwilling to tell me why my order that was supposed to take 6 weeks is still not available 18 weeks later. I still don't know where it is or when it will be in. I keep getting told that it will arrive "any day now" or "arrive in 10 days".

Marely became defensive when I questioned why the order was taking so long and immediately offered that I cannot get a refund when I tried to press for details of why the order was missing in action and taking 3 times longer than it was supposed to. At any point in this transaction if she had of offered regrets or apologies about the long time I would not have been so dissatisfied but it was clear that she did not wish to provide any sort of service or information to make the customer feel confident there were no issues.

Would never recommend this store to anyone who wanted good service and a first-class operation that cared about their customers. I am sorry I dealt with the store and can only hope that someday I actually receive my order.

Terrible Customer Service

Purchase of Bedroom Furniture Bought a bedroom suite that was to arrive in 3 weeks which turned into 3 months and still never got the furniture. Didn't want to wait for the furniture to arrive any longer and had a hassle getting a refund from the store. It wouldn't have been that big a deal if I hadn't paid for it in full ($3000). If they don't have it in stock, then don't waste your time waiting for it.

Bedroom Dream

Bedroom Dream I had the pleasure of dealing with 4 u furniture, they allowed me to purchase my dream bedroom set as a bridal registry. I picked my furniture and my wedding guests came and purchased it for me. They were exeptional in service and sales and were the easiest to work with. Marley and Kim were prompt with the delivery and in answering any of my questions or concerns. I have been sleeping in my new set for some time and I have to say I could not be happier. Its not very often that you are impressed beyond your expectations, but I have to say I was completely satisfied with 4 U Furniture. I would reccommend this company for the products and service at any qiven time.

Awesome Shop!

Bedroom Furniture I purchased my dream bedroom furniture a while back and I must say that my entire experience from start to finish was such a pleasure!! The sales staff was very infomative and patient with all my questions and requests. They always keep their showroom looking fresh & exciting as well...I look forward to my next purchase!

Bedroom Now My Oasis!

Bedroom Set I absolutely love this store! After having shopped around at all the big box furniture stores and found nothing, I was lucky enough to come across 4U Furniture. I had the pleasure of dealing with both Kim and Marley. Contrary to the other reviews on this website, the furniture, price, delivery and service were optimum. You get good furniture at a great price....Kim even called me a few days after delivery to ask if I was satisfied with how the bedroom set worked in the space (this was a concern I had as this was my first time purchasing a King Size bed)! I have spent tens of thousands of dollars furnishing my home and cottage at many other stores and have never had anyone call me after the sale was done. Marley is definitely a pro when it comes to linens, I had a paint swatch with me and between that and the colour of the furniture she was able to pick the perfect colour linen set for me. My bedroom is now my favourite room in the house....keep up the good work!

So where is my refund?

Glass Dinner Table BEWARE of this store!!! My experience so far has been nothing but unpleasant.

I purchased a glass dinner table from this store in April and after a delay in delivery, received a defective product (when put together, one leg was different in angle). With not much resistance, they agreed to replace it. However, the other table, once delivered, was severely scratched. This is when I decided to return the product all together. The personnel there was extremely rude, and confrontational. The manager (Kim) refused to stand behind the quality of her products and was clearly indifferent about general satisfaction of her customers. After numerous phone calls and days of negotiations, she finally agreed to issue the refund. Although the table was picked up by them sometimes in early May, I am still waiting for them to give me my money back ($683.99). It's been a couple of months and so far they've given me every excuse in the book as to why this is still pending. How is it that this store is still in business?

I will never shop here again!

Horrible service and quality

Bedroom Set My husband and I had the WORST experience with Marni. She actually told us that a bedroom set was one price when we put a deposit on it then when we came to pay the remaining balance (2 days later) she gave us a different price! Its our fault for not have had her write the quote down. definatley have her give you everyting in writing.

When we asked her to have the set delivered to us it took a week longer than she had said it would take and when we told her we had nothing to sleep on because we were expecting the delivery on time and had sold our old set she told us to "go to a hotel"! Outrageous!

Also, the furniture is the worst quality! The drawers to the armoire we purchased did not fit even after she claimed to have had them "fixed". When we told her that upon delivery they were still not fitting properly she said she would have the people who had "fixed" them come by and fix them the next day at 5.00 pm. Nobody showed up and nobody called to tell us they were not showing up. Very unprofessional. All our clothing is lying on the ground in our bedroon since we can not fit it in our Armoire since our Armoire drawers do not close the way they should. when we tried calling her and left her several messages she did not return our calls.

WORST SERVICE POOR QUALITY furniture.

Bad experience

bedroom reno My wife and I had purchased furniture in 2005 from 4 u furniture initially from the home show. Henry and Marni were super sales people and very convincing. We ended up ordering a bedroom set in addition to other bedroom furniture. Bottom line is we did not receive our bed and side tables which were promised to us and we waited over one year for it, so now we have bedroom furniture with a bed and side tables (from a different company) which don't match. It was frustrating to say the least. I received every excuse in the book. You want great service go to 'The Bali Collection' Now that's service.

Never again

Bedroom and Kitchen Sets As has been posted by others, our experience has been horrible and frustrating. We purchased a Bedroom set and a kitchen table, which they took the payment for upfront. They were gracious enough to store our goods until we needed them, but then were unable to deliver due to "their warehouse not being open over the holidays", a fact they were unaware of and which we needed to call several times to confirm. Kim did return our call (once). We went in another time and ordered kitchen chairs and asked they be delivered with our other stuff (again paying full price upfront). We were told Kim will contact you about the delivery. We had to call her several times over a 3day period to finally get her on the phone. We took delivery. The delivery guys were unable to lift all the goods and required my fiance to help them. Upon inspection, the headboard to our bed had a defect in the leather and the kitchen chairs were the wrong colour and model. We called and spoke to Kim who said she would correct the situation and get back to us within the week. It has now been a week and a half and not only has Kim not called us, but we called her after a week, been told she would call us back and it has now been three days and still no word from her. We are one day away from printing out all these postings, going into the store and demanding our money back.