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Reviews for All Canada Refrigeration & Appliance
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Stay clear of this "take the money and run" company - respond
“The company was contacted to repair faulty burners on my built-in range top. While checking the current, the technician caused a short and a flash electrical fire ensued. That should have been a sign that we were dealing with incompetence. Fortunately, there was no external damage. The technician determined the parts required and left to acquire them, taking some of the faulty parts with him. He was to contact me later that day to install. We had to make several phone calls before the technician returned more than a week later. Not once did the company call us with the status. He installed the parts including new elements. However, one of the elements failed to work and the same connection that was not working prior to his repair, continues to not work. Each call to the "dispatch" is met with broken promises of when the technician will call back. She basically. In addition, requests to have the technician call me so I can explain the problem are fielded by a very rude receptionist / dispatcher who appears to never pass on the request. I have paid more than $300 for parts and service and the same problems exist. I have since checked the BBB and there are 15 unresolved complaints against this company as of March 2008. BEWARE!!! ”
Price & Advice
0.0
Would never recommend this company to anyone - respond
“This so called 'company' is an absolute disgrace. We called to have our dryer repaired. They took money from us before they did the work (my mistake in trusting them.) Then didn't show up to do the work. I had to call them day after day after day after day which was very upsetting for me and my wife. Every day they said they would come and did not. Finally they showed up and did the 'minor' repair. They wouldn't give a receipt... and, just as the other person who wrote in, the dryer only worked twice and broke down. Now they when I call, they keep promising to come out but never show up. We want to post this in the hopes that other seniors aren't taken by these people.”
Price & Advice
2.0
Don't use them - respond
“For some reason, the "owner" or manager accompanied the technician on the visit. The technician got me alone and said he'd put in an extra part if I gave him cash, but not to tell the boss. Stupid me, I did it. The repair didn't last and I had to get another company to redo the work. Oh, for an honest repair company!!”
Price & Advice
3.5
Avoid All Canada Refrigeration - dishonest business - respond
“I contacted All Canada Refrigeration when my dryer stopped working. Their response time was short in sending someone over to diagnose the problem. When (my wife) authorized the repairs, they replaced one part (the starter switch, which was sufficient to fix the dryer). They charged for three other parts (which they did not replace) and the associated labour. I called later and talked with Sandra to request an explanation for the charges. She yelled at me and told me to repair it myself if I knew so much. That was pretty much all the "customer service" I have received from them.”
Price & Advice
2.8
overpriced - respond
“Charged me $350 to replace a defrost timer. I later found out that the average price is around $125-150, after calling around several other repair companies, and talking to neighbours that had the same part replace on therir refrigerators.”
Price & Advice
3.5
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.
