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Reviews for Future Shop - Coquitlam
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laptop I wanted to buy a laptop for my school so I went to futureshop since they had a "back to school sale" going on. I know they work on commission so it was pretty easy to get a sales associate. I decided to purchase the toshiba ah6 which was around $1000. The sales associate then asks me if i want to throw in the all-in-one printer for anohter 20$. I say sure. Then he proceeds to tell me that I need to get norton virus or my computer will catch a virus when i connect to the internet and that they need to set up the computer for me and to create a backup disc which will cost another 150$. So all in all, he wanted me to pay 400$ more. no thanks. I put it down and went to another store . Turns out that you can create the back up disc on your own (you just click a button on the desktop that says "create backup disc" and you're done)and that's what he wanted the 150$ for. Everytime i go to futureshop, it's not genuine customer service that i get.
Price & Advice
4.0
Future Shop Has All Around Performance - respond
New TV The sales person was very knowledgeable. The delivery people were on time and courteous. The excellent price was the reason we went there first. Great sale prices. Definitely recommend to others.
Price & Advice
10.0
Great service, great quality and variety - respond
Kitchen Renovation Mike was the salesperson we dealt with, and he was extremely knowledgeable. We bought our appliances all together, so Mike offered us a great deal. He gave us great advice about the different brands so we could choose the brands that met our needs the best. Delivery was prompt and the delivery people were friendly and polite. The range of products in store helped us to make an informed decision for each appliance, and Mike did some extra research to help us find the dishwasher we wanted. We had very particular needs and expectations, and each one was met.
Price & Advice
9.5
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.
