snow removal - respond

“We payed them 1200 $....to have them around 7am, plus as soon as there is at least 1 inch of snow. basically, they come when it's not snowing anymore, so remove the snow yourself if you have to leave and it's still snowing...they never call you back to speak about your concern. For this price, I'm schocked... in our street we saw other companies coming very early, any day. ”