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Reviews for Surfside Flooring
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Brian & Dora What A Team! - respond
“Hardwood flooring experience of a lifetime. We tackled a kitchen reno. Brian & Dora made it so easy, from allowing us to take home large samples to working around our hours, they were most accomadating. Passing on their knowlege so that we could make a well informed decison leaving us with beautiful floors we will enjoy for a long time to come. ”
Price & Advice
10.0
Extremely Poor Installation And No Follow Up Service - respond
“Ordered a floor and installation, first there was a delay in the delivery of the product. Not what the store owner had promised. The worst came when the "pro-installer" applied the floor and it was the worst installation any of our friends had seen. There are wide gaps in between the planks and all one colour was applied in one spot, then darker all in a row. There are very short 1 foot planks towards the end because the installer said he was running out of pieces. Then he admitted that he had a bunch of "leftovers" from the job in his truck, when he brought them in there were long sections of more than 4 feet. He nailed into the bamboo floor and damaged the material right at the entrance to the room. When we complained to the store they came and the installer said he would fix it. When he tried to fix it he "drilled" holes beside the damage and made "new" holes. I begged him to stop, now he was causing MORE damage and not repairing the old. The store NEVER followed up and asked if we were satisfied. Our friends tell us to go to small claims court. We would never, never purchase another product from this store and we have recently purchased another home which requires all new hardwood. But we will most definitely be going to a more reputable dealer. Whatever you do, don't hire "Surfside" to install your floors.”
Price & Advice
2.0
Surfside Flooring Super Service/Product - respond
“we enjoyed choosing our flooring from surfside and the staff were very knowledgeable. Our maple flooring was installed on the dates chosen and has added to the beauty of our home. We highly recommend them.”
Price & Advice
10.0
Trustworthy: - respond
“Family run business that takes customer service seriously. Had laminate installed in front entrance and kitchen 3 years ago still looks great and no problems to report. Had Maple hardwood installed in living room following year and was very impressed with the quality of the workmanship. Highly recommend this company.”
Price & Advice
10.0
Thank-you surfside. - respond
“Professional, great craftsmanship. I would definitely recommend this flooring company to my friends and family members. Thank-you for such great service.”
Price & Advice
9.2
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.
