Otter Creek
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CATEGORIES; Decks, Floor Retailers, Railings
This short introduction will help you better understand our company and the values we maintain. We would appreciate the opportunity to quote any one of our many fine products. We look forward to this opportunity and encourage you to give us a chance to become a valued supplier.
Quality - this is first and foremost, we take great time and effort to research each product we offer to ensure that it meets our quality standards.
Design - our products offer traditional yet contemporary styles that meet today's demanding trends and fashions.
Custom Fabrication - some of our product lines have the capability of being custom fabricated to meet your specific requirements.
Diversification - our products offer the client a choice of making a lifestyle statement individual to their own tastes.
Global Network - we work hand in hand with our suppliers from around the world in places such as Canada, United States, Australia, China and South America.
Environment - we try and procure product from suppliers who share our common goals to produce green friendly products.
Warehousing - all product lines can be shipped in a timely fashion from warehouse locations in the Eastern, Central and Western parts of the United States and Canada.
Inventory - we stock ample supplies of our products in all locations to try and eliminate those unwanted back orders.
Warranty - with quality products come quality warranties. The warranties our suppliers extend to our clients are some of the best in their industry.
Product Knowledge - we take great strides to make sure we know the specifications of the products we sell and if for whatever reason we are unable to provide the answer we have the full support of our suppliers to get the question answered in a timely manner.
We are Human - Though we would like to say we never make mistakes we know this would not be true or possible. If a problem arises and it's our responsibility to get corrected, it will be done, no questions asked.
Thank you for the opportunity to provide this information to you.
Sincerely,
Robert Abbott, President
| Products | Decks, Flooring, Railings |
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10.0
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Our new deck
Patio These are the follow up photos to my husbands (Barry Clarke) review of our deck. The wood looks fantastic and we are thrilled with the new deck! The quality of the wood is amazing!
Price & Advice
10.0
Courteous Service!
Deck Good morning Robert
I received your generous gift the other day. Thank you.
The deck was completed the end of last week. We used the Australian timber oil. My wife and I are very pleased with the look of the wood. We are very happy we purchased the cumaru rather than the traditional wood or composite used on decks. The deck stands out from any other. Although the contractor indicated it took him longer than normal because of the density of the wood, he was very pleased with how it turned out.
We just went out and purchased some patio furniture and gazebo for the deck. My wife wants to clean the deck and take a few pictures. At that time she will upload the pictures on to your website.
I would recommend the wood and your courteous assistance to anyone. Thanks
Barry Clarke
Lynden Ontario
Price & Advice
10.0
Great product and service
Deck project I needed acouple different sizes of Cumaru wood for my deck project,2x4's,2x8's and 5/4x6. Otter Creek was the only company that responded and was able to provide the different sizes of wood. The communication between them was awesome and the Cumaru was delivered quickly. I would definetly recommend them to anyone looking for quality exotic decking.
Price & Advice
9.0
Great service
Deck renovation We re-built our deck using Cumura from Otter Creek. The product is beautiful and the service was exceptional. Robert provided lots of information regarding the product, pricing was exact, and delivery was prompt. My only disappointment is that despite being a very hard wood, it scratches quite easily. The dogs nails and especially the patio chairs (which have plastic "plugs" in the bottom) scratch the deck quite noticeably. :( Otherwise, we were very happy with the service and are enjoying the new deck/sun porch very much!!
Price & Advice
10.0
Flooring when and like I was told
Flooring for a photo shoot After being in business for years and ordering materials every day, it was a refreshing change of pace to work with a company that was so helpful and responsive. Everything about the process from start to finish exceded my expectations. Keep up the good work!
Price & Advice
10.0
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Great Service
Hardwood lumber I have purchased hardwood for making steam bent furniture for two years. The service was exceptional and the materials purchased were delivered and exceeded my expectations on both occasions. Thanks again for the service. Dave
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Company Response
“Thanks for your kind words Dave. That is a great picture and a very nice pc of furniture. It has been a pleasure to help you with your master pieces. Regards, Robert”
10.0
Excellent product and service
Cumaru and Ipe for water falls and decks We have started to use Otter Creek for all of our hardwoods and we couldn't be happier. The service and products we have received have been excellent and they have gone more than the extra mile for us.
Price & Advice
Company Response
“Thanks for your kind words Jay. It's a pleasure dealing with your company and look forward to working with you in the future. Regards, Robert”
10.0
Products are beautiful, service was great!
deck project We are very pleased with our deck, the Cumaru is beautiful! Otter Creek answered all of our questions and were responsive and knowledgeable. Their website is amazing! Can't wait to do our floors! B&K Carson
Price & Advice
Company Response
“Hi Kim, the Cumaru was a great choice. Hope you get many years of pleasure from your new deck. Regards, Robert”
10.0
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- Two Photos
Otter Creek Forest Products
Cumaru Deck (Brazilian Teak) Otter Creek Forest Products supplied us with the material to build our deck. I received prompt service and the material was exceptional. Very knowledgeable. All my questions were answered promptly. Great Service! Highly recommended!
Price & Advice
Company Response
“Thanks for the great pictures and your kind comments. This was a big project that I'm sure took lots of time and effort on your part. It was all worth while as you have a great backyard entertainment area. Thanks for inviting my wife and I for the barbeque, we had a great time. Regards, Robert ”
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