House Of Canvas Products

Rating: 3.5 out of 5

House Of Canvas Products reviews (7)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 28 May 2016

    Service

    Initial product is good but the lack of service is very frustrating. We are dependant upon them to install the awning every spring and it is next to impossible to get it installed. They do not provide appointments or any information on when they will install it, they tell you they will install it when they get a chance.

    Answer from pro:

    The entire House of Canvas team was disappointed with our performance when we read your review. This is obviously not the standard we hold our team to, nor is it the overall experience our customers have. House of Canvas strives to be the best in the industry and prides itself on exceeding customer expectations through superior products and services. Please accept our apologies for the late put up. Thank you for the review, we will work on improving the scheduling times.

    Reply created 5 Feb 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Oct 2015

    Awning replacement

    This company installed an awning over my 20 X 20 back deck. It is a canvas awning on a permanent frame. The awning is removed each fall cleaned, treated and stored until spring. The then come back and reinstall. Their service has always been exemplary. They call to advise when the will be arriving and leave the work site neat and tidy.

    Answer from pro:

    Thank you so much for taking the time to write this review! We strive to keep you happy each and every year.

    Reply created 5 Feb 2018
  • Review from Charles Prockiw
    Rating: 5 out of 5
    Review left on 26 Jul 2015

    Awning on south facing deck

    Brain farts are a terrible thing. I wrote a review earlier today and gave credit to the wrong company for a job they did not do. The awning company I did use was "House of Canvas " needless to say I am very pleased with the complete experience of dealing with House of Canvas and would highly recommend them . Sorry about the screw up. After 28 years of relying on a pergola for south facing shade???? We finally made the jump to and awning, major difference, House of Canvas became the choice after doing some home work and asking question. We first contacted House of Canvas in early July ,their response was very quick. To make a long story short, a team arrived within a week to measure and this past Friday our new awning was installed. I would give House of Canvas top marks from start to finish,curtious, professional and friendly, check check and check. A job very well done, we are needlessly to say, very pleased with the results and our choice of House of Canvas

    Answer from pro:

    It was a pleasure working with you Charles, thank you for the review!

    Reply created 5 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2015

    House of Canvas

    From finding the right fabric to squeezing me in their books during their tight schedule. Everyone I have worked with has been great and the entire staff are all friendly and really fun and easy to work with. Would definetly recommend this product to anyone.

    Answer from pro:

    I'm glad you have had a pleasant experience with us. Thanks for the review!

    Reply created 5 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2013

    Deck Awning

    We had House of Canvas install a beautiful awning over our patio in 2010. We were very satisfied with the entire process - from choosing the style and fabric, to installation. We have never had a speck of trouble with our awning since installation.

    Answer from pro:

    Thank you for writing the review! Love hearing that the project went smooth for you, we know how hard it is to make all of the decisions.

    Reply created 6 Feb 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 17 Jun 2013

    Custom canopy

    I purchased a canopy from House of Canvas a number of years ago.Each fall they take down and put it up in the spring.Each year they put it up later and later.This year June 17. Horrible service.

    Answer from pro:

    Your review recently came to my attention. Thank you for your feedback Mr. O'Brien as we are always working on making the customer experience better. Without a negative review how will we look to improve? We strive to provide the best customer service in the industry. Please accept our apology for the poor service, and we hope to work with you again in the future.

    Reply created 6 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2012

    Window awnings

    Very reliable company to deal with! They provided a large selection of fabrics to chose from, accurately measured then installed awnings for our windows. They even offer a take down in the fall and put up in the spring service, so easy for the homeowner.

    Answer from pro:

    Thanks for the review Pamela! We love having you as a client, and strive to keep you happy each and every year.

    Reply created 6 Feb 2018
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