Denca Cabinets

Rating: 4.6 out of 5

Denca Cabinets reviews (42)

  • Review from Customer of Denca Cabinets
    Rating: 0 out of 5
    Review left on 10 Jul 2024

    communication

    zero communication, Lack of support. Would not suggest going with them for what they provide.
  • Review from B Vetrone
    Rating: 5 out of 5
    Review left on 24 Sep 2023

    My Hero repairing a drawer they didn't build

    Denca Cabinets are my Heros! We moved to Calgary about five years ago and the cabinets in our home seem of very good quality but I don't know the cabinet maker. Recently a small drawer in one of the walk-in closets was damaged by misuse. I phoned several repair companies and no one was interested in the repair and I was told larger companies only repair their own cabinets. Quite discouraged, I finally called Denca Cabinets. I know they are a top notch custom cabinet maker and so I didn't really expect them to be interested in my small job, but I thought they may know someone who would be. Imagine my surprise when the friendly professional who answered the phone asked me a few details and then said to bring the drawer over. I jumped in the car and drove over right away and experienced the greatest customer service experience of my entire life!! Two knowledgeable and friendly women looked at the broken drawer and had Tyler the Production Manager come out. He looked at the drawer, suggested a fix, and together they worked out a solution right there! I had just enough time to examine all the custom cabinet kitchens they have on display before heading home with my perfectly repaired drawer. (I was in awe of their cabinet display. They covered all styles and each was gorgeous. ) I left knowing if I ever need new cabinets I will go straight to Denca. They certainly deserve the excellent ratings they have!! Thank you to the two wonderful ladies who helped set things in motion (I apologize I didn't get your names) and to Tyler. You are my heros.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2020

    Fantastic Kitchen Renovation In Our Thirty Year Old Home

    We went out to a few companies for proposals and pricing to supply and install kitchen cabinets and countertops for a renovation in our thirty year old home. We saved our visit to Denca until last, having regarded them as a high end option that we might not be able to afford. We met with Shelley, and her design was indeed heads and shoulders above the rest. To our surprise, the price was right - exceptionally good value! Throughout the renovation, we received tremendous service and support from Shelley and her team with design and colour selection, plumbing and electrical fixture selection and a multitude of other details that went into our wonderful new kitchen. The whole Denca team was a pleasure to work with, and came in on time and on budget. Their attention to detail is amazing, and they’re not satisfied until everything is right. We highly recommend this top-notch local company.

    Answer from pro:

    Thank you for the positive feedback, we appreciate you taking the time to tell us how much you are enjoying your new Kitchen!

    Reply created 9 Jan 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 19 Sep 2020

    Poor communication and service.

    Responses were either slow or non-existent. Wish I hadn’t been strung along for a month if they weren’t interested in the business. Sales person says my 4th email magically went to junk after receiving my first 3.

    Answer from pro:

    Thank you for taking our phone call yesterday, we appreciate your feed back. We wish you the best on your project.

    Reply created 22 Sep 2020
  • Review from Snowmonkey 7
    Rating: 5 out of 5
    Review left on 27 Aug 2020

    Bathrooms

    Denca came on a recommendation from a neighbor and were so great to work with. The workmanship was excellent and they were so professional at all times. I would not hesitate to recommend them to family and friends.
  • Review from Customer of Denca Cabinets
    Rating: 5 out of 5
    Review left on 29 Jul 2020

    Full Kitchen and Partial Bathroom Renovation

    We were impressed with Denca from beginning to completion of our renovations through their commitment to excellence; in design, workmanship & selection of staff and subcontractors. The project was delivered on time with no surprises on cost.

    Answer from pro:

    We are so glad you enjoyed your experience! Thank you for the positive feedback. from our team at Denca Cabinets

    Reply created 18 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2020

    Kitchen work

    From Shelley in Sales to Kathy in Scheduling to George who completed the work, the service from Denca Cabinets was exceptional. I would highly recommend Denca to anyone looking to redo their cabinetry or complete service work.

    Answer from pro:

    Thank you for the review, we really appreciate the positive feedback which we have shared with our team!

    Reply created 21 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2020

    Adjust pull-out pantry

    Several years ago denca designed and installed a kitchen for us , at 123 Lake Tahoe Place S.E. , a brilliant job and we were absolutely delighted with the result . Four years ago we moved to 120 Park Estates Place S.E. Recently our pull-out pantry has been very noisy and not tracking properly , rendering it useless . I decided to give denca a call , and Cathy , the Service Manager, who was extremely responsive and helpful , sent denca technician Darren out to look at it. Darren did a great job , diagnosed and fixed the problem(s) in short order ! Thank you denca ! Sincerely , Roger & Jane Cross

    Answer from pro:

    Thank you for the positive review. We are delighted to hear that you are happy with the service on your pull-out pantry!

    Reply created 21 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2020

    Kitchen cupboard adjustments

    Denca designd and built the kitchen cabinets in our new home in 2000. This month a new fridge wouldn't fit in the old space as the appliances have been increased in height by about 2 inches. Phoned and dropped in to speak with Kathy. She took immediate ownership as we emphasized the cupboard doors needed to be reduced in size, not replaced because of colour mismatch risks. She consulted with Heidi and we signed off on a plan right then. Darren removed the doors and melamene box, replaced them today. We're absolutely delighted again, 20 years later.

    Answer from pro:

    It was a pleasure coming up with a solution so that your fridge can fit. We appreciate the positive feedback.

    Reply created 21 Jul 2020
  • Review from G Barrett-Hamilton
    Rating: 5 out of 5
    Review left on 11 Jun 2020

    kitchen cabinets are 25 years old and needed to be tightened up

    our denca kitchen cabinets have served us well but were getting a bit loose and out of alignment.we called Denca to see if they would do an repair for us. they were quick to respond and their technician George did an excellent job adjusting them. it was not an easy repair because the original hardware is not readily available so he had to be creative when making the adjustments. I was very impressed with his professionalism and creative approach to problem solving. Richard

    Answer from pro:

    We are pleased to hear that you were impressed with George's service work, and if you ever need us again, we are here to repair/adjust your cabinetry, even if its 25+ years old.

    Reply created 21 Jul 2020