Blue Mountain Services Ltd reviews (13)

Manni came to fix our shower temperature control which had been incorrectly installed. Manni is an excellent plumber/technician who did a quick and very efficient job reinstalling the cartridge. Many thanks. I highly recommend asking for Manni.

Had a leak from a water pipe due to previous unprofessional installation Spoke to Damica from Blue mountain services; a technician was sent within a couple of hours. Technician Kassem( Hope I am having the correct spelling) Was literally outstanding, punctual diagnosed the problem quickly and had it solved in a timely manner a real pleasure to deal with; qualities hard to experience in todays market. Keep up the good job

Similar to the review below entitled 'Furnace not working,' a rude technician came out, spent about 30 minutes fiddling around with the furnace. Refused to listen to the problem, which was the reason why we called him, and then, after sitting in his truck for 20 minutes returned with a blank time-sheet, which he asked me to sign. When I inquired about the time, he erroneously and said it was 1.5 hours, when it had been closer to 45 minutes. The manager never returned our calls when we reported this dishonesty. The technician misrepresented his labor and failed to solve the issue (which a capable gas-fitter later fixed in 20 minutes). DO NOT hire these incompetents.

Mel and Cindy Klein When I was first looking for a company to redo my perimeter drain tiles I asked 3 local companies to bid my project. I received a very thorough and detailed estimate by Frank of Blue Mountain Services, spelling out everything that had to be done so there were no surprises. They started my job when they said they would and the crew was at my residence every day, on time until finished. Peter, Jackson, Kyle, Frank and Luke worked tirelessly. They were all polite and very professional - no swearing. The amount of rocks and dirt which required shoveling, wheel barrowing and removal was unbelievable. Frank made sure the crew had all the gravel and supplies needed in a timely manner. Peter’s experience in laying out drain tiles with the right slope was right on. At the end Luke made sure my yard was cleaned up and everything was to my satisfaction. I also required concrete work to be done. Frank knew and coordinated this work and the guys did a great job on my sidewalks. I was extremely happy and can recommend this company to the highest degree.

I experienced basement flooding and the ultimate cause was determined to be related to a compromised drain system, which needed replacing. Blue Mountain Service prepared estimates and explained all details concerning the nature of the problem and what would be required to bring about all needed repairs. Staff were all polite, service was prompt, and every crew member who attended the site was polite, diligent, and hard working. The cost and time involved came in well under estimate. I thank Blue Mountain for top quality work and service. When other companies failed to even provide estimates or to inspect my problems, Blue Mountain staff went out of their way to address all of my concerns and issues. I plan to switch to Blue Mountain for all my plumbing and home heating needs.

Called out bluemountainservices for a drainage issue and they cleared the blockage . Reccomended that I service my drain system every 2years which could prevent mishaps like this . Thank you blue mountain for knowledgeable and courteous staff

Great service. Reliable and efficient for an emergency plumbing leak. Definitely would use them again. They were professional and courteous and I felt like the work was done to a high standard

We called Blue Mountain one evening when our old fill valve suddenly stopped drawing water into our toilet tank and they booked a technician to attend the next afternoon. For regular daytime service, they charged a minimum of 1 1/2 hour for travel and labour (approx. $110.00 for one person) plus any parts. Their technicians were very polite, identified the issue immediately, brought the fill valve with them and made sure our bathroom was restored to its original state in less than one hour. I would recommend their services to my friends and neighbours.

The company was very professional and efficient. They showed up for a short notice call out. Worker was professional, albeit left a bit of a mess behind, which was rectified on the next visit.

Technician wrote on invoice "nothing wrong was found" yet invoice has charges for parts and 1.5 hour of labour although technician was not on site for 1.5 hr (as per witness). Upon receipt of invoice, called Blue Mountain who were supposed to call me back. Yet they called a third party despite the fact that I had stated that I was the only person they should contact (as the owner). When I called again, they refuse to talk to me. I would never deal with them. I find their practices dishonnest and their attitude unacceptable.