Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
Ottawa ON K2G 1E8
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Heating & Air Conditioning
Francis Home Environment Heating And Air Conditioning
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94%

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Reviews for Francis Home Environment Heating And Air Conditioning

Average customer rating:
9.5 10 (427 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Ryan was great

Spring tuneup time. He had our MERV16 filter and was helpful and efficient. I have been wondering about heat pumps, since our furnace is starting to get a bit long in the tooth, so we talked a bit about them and he set up an appointment with a sales guy (no obligation, information meeting) to talk further about technology, options, costs, etc.

Approximate cost of services:
$200.00
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Company Response

That's great to hear! It sounds like you had a positive experience with the technician during your spring tuneup. It's always reassuring when someone is helpful and efficient. Considering heat pumps as an alternative to your aging furnace is a wise decision. They can provide efficient heating and cooling, which can potentially save you money in the long run. Setting up an appointment with a sales representative for a no-obligation information meeting is a fantastic idea. It will give you the opportunity to explore different technologies, options, costs, and gather all the necessary information to make an informed decision. Good luck with your appointment, and I hope you find the perfect solution for your home!

Homebod
Homebod
1 review Ottawa, ON
10/10

Air con service

Nice professional friendly service and we are quite satisfied thanks. We would certainly use them again

Approximate cost of services:
$135.00
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Company Response

Thank you for your kind words! We're delighted to hear that you found our service to be professional, friendly, and satisfactory. It's always our goal to provide exceptional experiences to our customers. We appreciate your feedback and look forward to serving you again in the future.

Anita
Anita
1 review Ottawa, ON
10/10

Yearly HVAC maintenance

I have been a customer of Francsis Home Environment for many years. Service is always exceptional.
I pay a yearly fee so my approximate cost ( listed above) is a guesstimate and includes the filter costs.

Approximate cost of services:
$300.00
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Company Response

Anita, thank you for choosing and putting your trust in us! Your support means a lot!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace service

I pay a monthly amount to have maintenance yearly or if needed.
I am very satisfied with the service I have received through very many years.
I would most definitely recommend their service.
Manuela Mergulhao

Approximate cost of services:
$0.00
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Company Response

Manuela, thank you for sharing your positive experience with us! We are thrilled to hear that you have been satisfied with the maintenance service you receive. Your loyalty and recommendation mean a lot to us. If there's anything else we can assist you with, please don't hesitate to let us know.

Sylvie
Sylvie
0 reviews Ottawa, ON
10/10

Annual Furnace Maintenance

I give Ryan a 5+ STAR RATING. He conducted himself in a very professional manner and was very informative on the work he was doing on the furnace.

His friendly, pleasant demeanour was greatly appreciated.

Thank you

Sylvie

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Limoges, ON
10/10

You can't ask for better than Terry and Francis

Terry has always been super knowledgeable, friendly, and somehow always available at just the right time to help. I would highly recommend him and Francis.

Approximate cost of services:
$10.00
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Company Response

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that Terry has consistently provided you with exceptional service. We take pride in our team's knowledge, friendliness, and accessibility, and it's fantastic to know that Terry has been able to assist you at the perfect moments. We will make sure to pass along your recommendation for both Terry and Francis. If you ever need any further assistance, please don't hesitate to reach out.

Peter
Peter
3 reviews Ottawa, ON
10/10

Furnace cleaning

Todd did a great job. He was quick, and he was professional. Thanks for a great job.

Approximate cost of services:
$330.00
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Company Response

Peter, thank you for your feedback! We're glad to hear that Todd did a great job and provided quick and professional service. We appreciate your kind words and will make sure to pass them along to Todd. If you need any further assistance in the future, please don't hesitate to reach out.

Donald Kerr from Ottawa
Donald Kerr from Ottawa
2 reviews Ottawa, ON
10/10

Furnace tune up, maintenance plan renewal and installation of an APCO -X air treatment system.

Very professional and polite technicians. Explains work required and us able to answer any and all questions and make recommendations.

Would recommend this company to anyone.

Approximate cost of services:
$180,000.00
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Company Response

Thank you so much for your kind words! We take great pride in our technicians' professionalism and politeness, as well as their ability to effectively communicate with our customers. It's fantastic to hear that they were able to explain the work required, answer all your questions, and provide recommendations. We truly appreciate your recommendation and look forward to serving you and anyone you refer to us in the future.

Louise O
Louise O
0 reviews Limoges, ON
10/10

Francis does a great job, every time!

Weve used Francis to service our furnace every year for 5 years now. The technician is always pleasant and professional. We wont use anyone else.

Approximate cost of services:
$300.00
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Company Response

Louise,thank you so much for your loyalty and trust in Francis to service your furnace for the past five years! We truly appreciate your kind words about our technician's pleasant and professional demeanor. Providing exceptional service is our top priority, and we are thrilled to hear that you wouldn't consider using anyone else. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you for many more years to come!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Todd with Francis Home Environment

Todd was fantastic in helping diagnose our furnace and give peace of mind, as well as tips and plans for future. He was professional and courteous and was here within no time from placing our call.
Thanks again Todd!

Approximate cost of services:
$200.00
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Company Response

Thank you for your feedback! We're glad to hear that Todd provided excellent service and was able to diagnose your furnace issue. It's great to know that he not only gave you peace of mind but also provided helpful tips and plans for the future. We appreciate your kind words about his professionalism and courtesy. We strive to respond promptly to our customers' calls, and we're delighted that Todd was able to assist you quickly. We'll make sure to pass along your appreciation to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Home Environment Heating And Air Conditioning

Welcome to Francis Home Environment, your trusted source for HVAC services in Ottawa. With over 85 years of experience, we are dedicated to providing homeowners throughout Canada's capital with cost-effective and reliable heating, cooling, indoor air quality, plumbing, and electrical services.

At Francis Home Environment, we understand the importance of a functional and efficient heating and cooling system for your comfort and well-being. Whether it's a new furnace installation, routine air conditioning maintenance, or emergency repairs, our team of certified technicians is here to ensure your home remains comfortable throughout the year.

We pride ourselves on our commitment to customer satisfaction, which is why we provide 24-hour emergency services, including weekends, after-hours, and holidays. Our technicians are not only highly trained and certified but are also equipped with the latest technology to handle any situation with precision and care.

Our commitment to excellence doesn't end with our technical services. We also offer financing options to help ease the cost of new installations!

Experience the Francis Home Environment difference today. Contact us to book a service or to learn more about how we can help you maintain the perfect temperature in your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air conditioners - Heat pumps - Thermostats - Air purifiers - Humidifiers - Dehumidifiers - Ventilation systems - Water heaters/Tanks - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- Heating system installation, repair, and maintenance - Air conditioning system installation, repair, and maintenance - Indoor air quality assessment and improvement services - Plumbing installation, repair, and maintenance - Electrical system installation, repair, and maintenance - Drain and sewer cleaning and repair - Water heater installation, repair, and maintenance - Duct cleaning and inspection - Ventilation system installation and repair
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://francishome.ca/
YEAR ESTABLISHED
1933
RETURN POLICY
Up to 2 years after installation
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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