Captain Electric

We called to get advice on an electrical problem - - the company very kindly advised us what was wrong and that we did not need any service at this time. They were very helpful and we really appreciated it.

Approximately 1 week ago, the ceiling fan in our bathroom quit. Based on a previous positive experience with Captain Electric, I requested their help again. The electrician (Dave) who came to the house was extremely professional, polite and customer centric. He removed the (very) old fan and sourced a same-size replacement for it within 2 days. Dave also took the time to provide advice on a kitchen renovation that we're contemplating. I would heartily recommend this company to anyone.

I would highly recommend Captain Electric. I called them in to fix a wiring problem and they responded to my inquiry right away and booked my appointment in a timely manner. The electrician called to let me know he was on his way, and arrived right at the time I had requested. He was courteous, helpful and was quickly able to fix my problem. I also really liked the fact that all employees are carefully screened with police checks and drug checks so that you can feel comfortable letting them into your home. I will certainly use them again and would definitely recommend them to others.

Dan and Kevin rrived on time and set to work immediately. The protect all floors and furniture. The quick, thourough and fficient. Dan go called away to a job of the previous day were he was to wire in a hot tub. the ESA inspector was a no show on that day but now he was the house and Dan returned to finish all the connections for the hot tub, I found that comforting that he still felt yesterday's appointment was not yet completed. Kevin his apprentice continued to work. Upon his return Dan went over all the work Kevin had done.

Captain Electric is the best company we have ever done business with. They are professional, reliable and put the customer first. We could not have asked for a better experience. If you need electrical work done....this is definitely the company to call. Thanks guys...you were awesome.

We found Captain Electric in the Yellow Pages and after an introductory conversation with Bob we were certain that we had made a good choice. When Enrico arrived (called in advance and arrived precisely on-time), he spent 15 minutes providing my wife and I with
background information on his company and on electrical work in general. We found this information to be of considerable help and it only enhanced our opinion of Captain Electric. Well, Enrico went about his work in a highly professional manner and completed the repairs expeditiously. He made sure to wear slippers and to clean up any waste material. He even left us with spare bulbs and he removed the old ones for deposition at the recyling depot. Enrico went out of his way to answer our concerns. He developed the bill and went through it with us and left us with additional reading material with respect to electrical and fire safety. We were most impressed by his work, his willingness to assist, and with his equipment (including his brand-new truck - I always believe that you can judge the quality of a tradesman by the vehicle he drives up in). My wife and I are so pleased with the work and pricing of Enrico and Captain Electric that we would highly recommend them to anyone who needs electrical repairs. Many thanks to Enrico, Bob, and Captain Electric.

I would like to express my satisfaction for the great job Enrico has done at my place.

Not only he displayed a high level of professionalism but he was also polite and eager to answer all my questions!

He performed the work and explained all he was doing and I feel more knowledgeable!

Kuddos Captain Electric for your great staff!!!!

Enrico and Kevin were by far the most professional electritions I have ever used. On time, on budget, and no mess! They arrived as and when promised and worked until the job was completed. I will definitely use them again and recommend them to my friends adn neighbours.

Everything about this company screams professional - they are thorough, courteous and willing to explain fully to the non-electric types (aka me). They were on time, on budget and did the entire job in a manner that was far superior to any other company I have dealt with in recent history. Their pricing is fair, their work ethic superb, their attitude and professionalism excellent. They made sure I knew why each piece of work needed to be done, answered every question I had, got the proper permits and inspections, made sure I was without power for the shortest period of time possible and because I am a medically disabled senior, ensured that all necessary medical equipment had power at all times. They cleaned up after themselves, returned furniture to it's proper place, removed all garbage and overall made the entire experience as pleasant and painless as possible.

I have already recommended their services to several people and will continue to do so. Should I ever need any electrical work done again, Captain Electric will be my first and only call. Top notch service from start to finish!

Nov. 3, 2010

In 2009 we had our 60 year old house entirely rewired by Captain Electric. We were traumatized at first when we realized the cost for the entire job, but it was in line with other prices we had received. Captain Electric gave us all the details necessary for us to chose what was the most cost effective way of bringing our home not only up to code, but much safer. They were very clean and careful doing the rewire and most importantly, they did not leave us with a nightmare of holes in walls and ceilings that required another contractor to come in after them and put our house back together again. They got all the right work permits, the inspections by the authorities went smoothly, and the job was “done right” as the saying goes.

A month ago Captain Electric came back to do our first annual inspection. We did not have any problems with the work that Captain Electric had done but we had just started having problems with two separate pieces of equipment that were installed at the time of the rewire. The inspection turned up defects that had developed in these two pieces of equipment. These items have now been replaced, the new items are working just great and we are once again safe ‘electronically speaking’.

Both experiences with Captain Electric have been incredibly easy. The three electricians that we had doing the job, their apprentice and the support staff are very pleasant, very informative, very helpful and very cooperative. They asked questions to determine what was best for us before they did the work and they went out of their way to explain what they were doing, why they were doing it and what it meant to us as home owners. It is an attitude that we have not experienced with other trade people.

They have restored our faith in competent and honest contractors. We would definitely recommend this company and its staff.

The Vals from Scarborough