Jr Windows And Doors

Garage Doors & Hardware
Toronto ON M3J 2P1
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91%

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Reviews for Jr Windows And Doors

Average customer rating:
9.3 10 (24 reviews)

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David
David
6 reviews Whitchurch Stouffville, ON
10/10

New Front Door, New Patio Door, New Garage Door, and New Bug Screen for the Patio Door

I recently renovated my new home and needed to replace all my doors including a bug screen for the patio door. Before we met Joe from JR Windows and Doors, I received multiple quotes from multiple places and I can tell you, I was sold as soon as I met Joe. Not only was he knowledgeable with excellent prices, he was so polite and professional and really educated us around all the different options of doors before we made a decision. A lot of other companies just try and sell you on one option, but Joe really cared more about ensuring he provided all the options for us to choose what works best for our situation. In addition, the communication between Joe and I was absolutely amazing. I can reach him anytime and he always answered his phone and provided constant updates. Thank you Joe and your team for the amazing job. I would definitely recommend Joe and his team for any future windows or doors.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much David. Clients such as yourself and your family make our job easier, it's a pleasure having been able to work in your home.

Thank you!!

Melinda in Toronto
Melinda in Toronto
0 reviews Toronto, ON
10/10

New garage door install

Friendly service from both company head (Joe) and installers. Installers didn’t mind moving items in garage to make room for their installment and also fixed connection on garage door opener without extra charge. Good value for service. Did and excellent good. Doors are well built and installed well against the weather. I recommend Jr Windows and Doors for any residential work.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Melinda, we always strive to take care of our customers when possible. Thank you for allowing us the opportunity.

Joe

Elsa in Markham
Elsa in Markham
7 reviews Toronto, ON
10/10

Weatherstripping

The call was answered right away and and honest suggestion was given for the issue I had with the draft I had from my garage doors. The weather strip was adjusted right away. He was such a nice honest guy. I would surely call him again if I need anything done on my windows and doors!

Approximate cost of services:
$0.00
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Company Response

Thank you Elsa, we were working in Markham anyways so it worked out well. Glad you're happy. Call us if you ever need anything door, garage door or window related
.

Michael
Michael
2 reviews Toronto, ON
10/10

Garage door and opener

Great team and amazing work. Would recommend them for sure. Glad I chose to go with them.

Approximate cost of services:
$1,400.00
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Company Response

Thank you Michael,

It's a pleasure working for great customers. It was a tight door but we excel in those types of installs.

Thank you again!

Debbie
Debbie
1 review Toronto, ON
10/10

Replacement Patio sliding door

Joe is a true professional! We had a very heavy 1980's sliding patio door which was in very poor condition replaced. It took less than 2 hours for the work to be done and the old one taken away for disposal. The price was excellent and both the quality of the new door and work done was commendable. I will certainly have Joe do more work for us in the future.
It was an all around great experience!
Thank you so very much!

Approximate cost of services:
$1,600.00
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Company Response

Thank you so much. It's always a pleasure to work for such great clients.

Manny
Manny
7 reviews Toronto, ON
10/10

New Garage Door

The guys arrived on time, early as they said they would, set up and were at full steam within the hour.
It was a cold day and yet they still worked as if it was a sunny summer day.
Great attitude from Joe and his team and not afraid to answer any and all questions.
Set up the new door, assembled it, installed it and by lunch they were pretty much completed.
Joe talked about features on the unit, the remote and all the new applications with wifi and tech of today.
It's too bad that I can only add one garage door but during our conversations I found out that Joe also handles doors and windows so there is a good chance I will be seeing him and his crew soon. Thanks Guys for such an amazing job and keep up the awesomeness.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much. It was a pleasure working with you, the hospitality was greatly appreciated. The espresso helps to keeps us warm and working. We look forward to working with you in any future projects you may have.

Joe

Ibielas
Ibielas
8 reviews Toronto, ON
10/10

Installation of brand new garage door

Joe and his team are amazing!!! His installer Sam was most courteous, polite and easy to deal with. I would definitely recommend Joe and his company to anyone who is looking for a brand new garage door at a very reasonable price, service was excellent!!!

Approximate cost of services:
$1,300.00
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Company Response

Thank you so much for the positive feedback. I must say a good customer is as important as a good contractor. Enjoy your door!

Thank you again.

.. in Toronto
.. in Toronto
2 reviews Toronto, ON
0/10

Garage door

The original garage door that was installed in my new house had water coming in. I had a seal put on it and a small hump that was installed. For 10 years I didn’t have water coming in. The garage door didn’t work as well anymore so I decided to get a new one.
I ordered a garage door from this company in Nov 2016, I was told that it would take 4-6 weeks. It was received end of March 2017. They finally were available to install first week of April. One of the workers came to do my capping and stated that the door didn’t appear even and I will have water possible coming in, he sad to let the boss know as soon as possible as he doesn’t get around to things quick enough.
They were supposed to come back on several occasions to finish my caulking, but always ran out of the material.
I did contact the owner Joe, he stated that it was the hump in a condensing manner, I argued that in the past that is what corrected the problem. There also wasn’t a seal at the bottom of the door. He told me I don’t need one and I should removed the hump. Brfire ordering I asked if water would leak in and he insisted it wouldn’t. Now that it did, he said he never guaranteed that, I’m not sure why someone would order a door to have water leak in and damage property.
I asked if he will pay for the hump again or the seal. He stated if the seal blocks the water he will.
Long story short, it’s Nov 2017. I am still waiting for him to finish the caulking. He stated that CHI doors would void the warranty if I put in a seal called the tsunami with another door company. This wasn’t true. They didn’t understand why he would said that as it isn’t attached to the door. Joe said he wouldn’t come back to finish my caulking until I get the company to put in the seal and he “inspects” it.
I paid him in full the first day, because I felt I could trust him with all the great reviews.
Having no leverage he didn’t finish the job. The water is rotting my garage and I have to call in someone to fix that as well.
Now that the hump was removed he stated I should deal with the CHI doors that said that. Shifting the blame now that he’s wrong. And the Company is US based who refers you back to the Canadian contact!

Approximate cost of services:
$1,600.00
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Company Response

As we discussed prior, your door had standing water and that is not a good thing and would void your warranty, there was never any mention of a tsunami seal neither had you requested that from us but to my knowledge it is not available from CHI as an option so we do not offer it. What would and will void your warranty was the insistence on keeping a concrete hump that keeps standing water in front of the garage door and not allowing it to wash away normally. Garage doors are not 100% water tight as you were told so the next course of action is for you to call the manufacturer as we requested you do. You falsified what was told to you and we DID return on numerous occasions both to balance the door and to apply more caulking along the Bottom to try and minimize water penetration. Understand that there is not a solid stop as a window or an entry door it is simply pressure from the rubber to the floor of the garage and unfortunately in your case that's not enough to stop the water. Once again we will act on any request by the manufacturer to try and help the issue you're having. We also have a posted video of the standing water problem you have that we cannot fix for you. There is in fact a seal at the bottom, side and top of your door. We went to the extent of adding extra caulking to try and prevent the issue to the point that water would just sit for prolonged periods of time in front of the garage. What your actual issue is your North facing home and Mother Nature as well as the cement grade on your garage. We have exhausted all options with you at the moment and there's nothing further we can do. As I said previously and will reiterate, we will act on any recommendations from the manufacturer. Anyone that would like to see the video of your door can visit our Instagram page at jr_management_group and see for themselves what the issue is.

Here's the link for those interested in seeing it
https://instagram.com/p/BS6yJuOj_dK/

William from Brampton
William from Brampton
2 reviews Brampton, ON
10/10

New Garage Door

Amazing service from start to finish!

We hired Joe and crew from JR Windows & Doors to quote and install a new 14' garage door.

From the initial visit for quote thru to the installation the service was excellent. Knowledgeable, professional and we love the completely new look it's given the front of our home.

We'll definately have them back in for our upcoming window reno project.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for trusting us with your home. It was a pleasure working with you.

Sam from Richmond Hill
Sam from Richmond Hill
9 reviews Richmond Hill, ON
10/10

Garage door and total frame replacement

Joe was first rate all the way, taking a good amount of time to answer all of our questions, and then helping us pick the product quality/style/price point that met our needs. Joe also has a great customer centric approach, he is both very easy to talk to and conscientious with the quality of his work, which was perfect in our view. We're very happy with the entire experience and already have family members calling him for their own window and door updates. Thanks again Joe for your great service - you're exactly why we choose small business people for all our home reno's.

Approximate cost of services:
$1.00
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