Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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95%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (287 reviews)

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Chris in Mississauga
Chris in Mississauga
2 reviews MISSISSAUGA, ON
10/10

Plumbing Service

As a bar owner we always run into plumbing problems. We found Dr. Rooter on Home Stars after looking for a plumber. We called several companies and Dr. Rooter was the only one that could come that day. They found the problem, had the parts in there work van and fixed the overflowing drain. Thanks Andres

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Chris for your kind review and happy it all got fixed.
Best, Dr Rooter

Isolde from Mississauga
Isolde from Mississauga
1 review Mississauga, ON
10/10

Fixing a backed up drain

Good evening. To start off, I would like to thank Alex and his whole well-organized crew and everyone in particular. A week ago my drain started backing up in a severe way. Quiet shocked, consternated and not knowing what my next steps would be I hurried up to my laptop to look up any plumbing company that works around Mississauga area on homestars. Since I am not acquainted with any good ones, my pick randomly landed on Doctor Rooter. I scanned through the reviews which seemed pretty good to me and decided to give it a shot. Same day in the late afternoon I phoned Alex and explained my problem in details. To my surprise, the guy arranged his team for 8am next morning and assured myself that this kind of a "dirty" job will be handled professionally and esthetically pleasing. To make a long story short, my drain was fixed in couple hours, so I successfully got back to my errands in no time and my day was not ruined. The guys even wiped the floor, as a bonus I guess.
Nicely done, thanks again Doctor Rooter. No doubt that I will recommend this plumbing company to my friends.
Sincerely,
Isolde

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Isolde, thank you for taking time and writing a review for us, we appreciate that. Doctor Rooter crew trained to respond to emergency situations, so a quick response is one of our obligates, beside working clean, fast and effective. We more than happy to work with new customers, we do our best to serve you with a quality you deserve! Thank you for choosing Doctor Rooter, and our crew is always ready to help you with plumbing, draining and waterproofing!
Dr Rooter

Ross from Richmond Hill
Ross from Richmond Hill
3 reviews Richmond Hill, ON
10/10

backwater valve installation

When backwater valve failed Doctor Rooter was there to resolve the problem. 24 hours service works like a champ. They came to my house within hours to help me in that tough time. Great and very friendly technicians were on the top of their game. Highly trained and experienced stuff, did what they had to do in very short period of time without loss of quality. I'm satisfied in service on 100%. From now on I recommend Doctor Rooter to all my relatives and friends.

Approximate cost of services:
$2,200.00
2 of 2 people found this review helpful.
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Company Response

Hi Ross, we glad to hear from you, thank you very much for the testimonial. Doctor Rooter did backwater valve installation in your house a while ago. And on that time it was a problem with your previous backwater valve, which had been damaged and some internal parts were missing. After a quick inspection we concluded that the reason might be a sudden influx of water into the valve, which dislodged and carried away those parts. So, to resolve the problem Doctor Rooter put a new backwater valve with the lower horsepower, which prevents the movements of those internal parts, thus it would not be carried away when the water is discharged. Thank you for choosing Doctor Rooter. We glad to continue to work with you, and provide our plumbing, draining and waterproofing services at any time!
Dr Rooter

Fred from Toronto
Fred from Toronto
1 review Toronto, ON
10/10

crawl space, water proofing insulation

I am very satisfied with Doctor Rooter performance and their professionalism of handling the job in a time sensitive manner. The crawl space is now dry and good to be used as storage space. Thank you Doctor Rooter... if you would like to use DR.Router and have any questions about them please feel free to contact me at 416.333.4746 thank you

Approximate cost of services:
$17,000.00
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Company Response

Fred,thank you very much for taking time and writing a review for us, especially for your guarantees. It's a pleasure to be recognized by your customers. Doctor Rooter company provides waterproofing insulation already for 3 years and we became pro in this sphere. It is actually a great waterproofing and heat retention solution not only for a basement, but for the whole property. It keeps house absolutely dry and warm, because of its reflective foil face, about 97% of the in-door heat reflects back again, amazing energy saver!
Thanks Fred for choosing Doctor Rooter, its our reward to be your draining, plumbing and waterproofing providers!
Dr Rooter

Frank from Toronto
Frank from Toronto
1 review Toronto, ON
10/10

Basement Waterproofing Repair

Doctor Rooter did a basement waterproofing repair to my house. I have an old house ( 80 years approximately) due to the houses age as the people from Doctor Rooter were performing the repairs they came across smaller problems and were able to fix them at no extra cost. But it looks like these guys perfectly know what they're doing and i didn't have any headaches with them. They performed a clean and professional job. I really enjoy their service, especially when it comes to heavy and dirty work. Doctor Rooter is the best!
Thank you guys, Im sure will come back to this company with any of my future problems and will definitely recommend them to all my friends and family.

Approximate cost of services:
$5.00
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Company Response

Thank you Frank for getting a chance to write a review for us, we really appreciate that! Yes, it is a common problem for almost all old houses in Toronto and GTA area to have a damp, leaky basement. And the worst thing about it, if it got wet once, certainly the water would come back again. Even if it is just an insignificant crack or tiny damage, water will run toward the foundation and find an entry. Water enters through the walls and floor by wicking action and hydrostatic pressure. And the only one thing that could stop it is to waterproof your basement. There are two kinds of basement waterproofing: interior and exterior. It is important to understand the difference between this two. We have all the information regardless this issue on our website www.doctorrooter.ca . Thank you Frank for choosing Doctor Rooter, we sure you did a right choice! Doctor Rooter is happy to be your draining, plumbing and waterproofing provider at any time.

Julia Conroy from Toronto
Julia Conroy from Toronto
1 review Toronto, ON
10/10

Gorgeous bathroom renovation!!!

My husband and I wanted to renovate our bathroom on 2nd floor. We had been looking for a reliable people who care about their clients and do their job honestly. Our friend recommended Doctor Rooter who did their bathroom years ago, and they had been very happy and never had any problems. We wanted to have a modern look with all essence of coziness of family nest. So we decided to call them and arrange a visit to our house. We were treated well in very professional and customer-oriented manner; he definitely knew what he was doing! Pricing was great too, and we were happy that we found what we were looking for. I remember when they called us to let us know that the job was finished, we just were on the way home from work. Our bathroom was fully revolutionized, remodeled, like you see on the television. I would never believe that our bathroom could look that good. Now we show our brand new bathroom to all of our friends and family, WE LOVE IT. Thank you guys!

Approximate cost of services:
$0.00
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Company Response

Thank you Julia, we appreciate you've wrote the sweetest review for us. We always glad to hear that our efforts were not in vain. Doctor Rooter's crew work hard to get the best for the customer and leave you absolutely satisfied. Your Bathroom actually looks very fresh, it was a pleasure to work in your house. And again thanks Rob for the references. We grateful to be your plumbing, draining and waterproofing provides in the future as well!
Dr Rooter

Catherine Main from Toronto
Catherine Main from Toronto
1 review Toronto, ON
10/10

Sump Pump Installation

As a new homeowner I called Doctor Rooter because I was concerned about the condition and effectiveness of my sump pump. Alex drove to my house on a Saturday afternoon, which was extremely convenient for me.
When he arrived he offered to wear protective booties over his work shoes, which was very considerate but unnecessary as the path to my sump pump is just a few steps inside the door. Once inside he diagnosed the situation, took time to explain what was happening with the pump, and installed new sump pump.
I was extremely impressed with his written summary of the service visit and the pre-printed materials he provided. Above all else he treated everything inside and outside of my home with extreme care as if it was his own. The quality of service was top notch. I would recommend Doctor Rooter to anyone who needs this type of service.

Approximate cost of services:
$0.00
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Company Response

Catherine thank you for taking time to write a testimonial for us, we appreciate that. Yes, it is better to make an inspection of absolutely every thing in your future house, before shake hands, it pays later, to avoid any unexpected surprises. In your case it was electrical failure in the sump pump. And it was a right timing for you to check! Thank you for choosing Doctor Rooter. We always there for you to help!
Dr Rooter

bill christodoulou from Scarborough
bill christodoulou from Scarborough
1 review Scarborough, ON
10/10

Plumbing drain replacemement

Doctor Rooter replaced my main drain from the city drain to my home and did a great job. Their service was excellent, quality workmanship, very fast, helpful and reasonable with pricing. I highly recommend these guys if you need any advice you could contact me directly to refer them...

Approximate cost of services:
$7,995.00
1 of 1 people found this review helpful.
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Company Response

Bill C., thank you for taking time to leave your comment on Homestars, we greatly appreciate that. Doctor Rooter crew work hard to meet and exceed customers expectations; than it is always a pleasure to deal with a customer. Any referrals from you would be a great compliment. And ,of course, we are always there to provide qualified plumbing and draining services in Toronto and GTA area. Regards Doctor Rooter inc.

Anna Tyubina from Toronto
Anna Tyubina from Toronto
1 review Toronto, ON
10/10

jacuzzi installation

Service was amazing! I was very happy with the work they did. I had some no so good experiences in the past with trades businesses overall but these guys exceeded all expectations. The project (they did jacuzzi installation) was completed within the promised time frame and what amazed me the most, how considerate they were to my household. I'm so used to seeing mess every time you have a plumber over, not these guys!
Thank you! Keep up with the good work.

Anna T

Approximate cost of services:
$750.00
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Company Response

Thanks Anna T., we appreciate the review. It is important for us to know that you satisfied with the job and our workmanship. Doctor Rooter crew strive to provide the best quality service in every home and be honest with customer.
Thank you for choosing Doctor Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Plumbing, Drain Services, Waterproofing, Tuck Pointing, Concrete Contractors, Drainage Contractors, Foundations, Interlocking Stone, Masonry & Bricklaying, Paving Contractors, Septic Tank Cleaning, Repair & Installation, Water Filtration & Purification, and Decorative Concrete
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.