knowledgeable and kind - respond

“my husband acquired an old clock from a flea market and when polishing it up, found an interesting marking on the inside that we thought might indicate it was much more valuable than what we paid for it. We brought it over to Valley Antiques to have someone there appraise it. Unfortunately, we were mistaken about the mark and it's value, but the man who looked at it for us was extremely helpful. He was able to give us a great deal of information about the maker, the mark and why we were misled by it. I was grateful that he had taken the time to explain this to us instead of simply scoffing at our amateur mistake. It was a very positive interaction. The place itself is chock full of interesting and beautiful items and worth a visit just to browse.”