Reviews

1/10

Mattamy Homes has caused a great deal of stress to deal with. The craftsmanship and in some instances structural work of the home is below acceptable standards. They are very difficult to work with post-closing. Any hopes for fixes of deficiencies will be sub-par, delayed, or both, and homeowners must choose between poor fixes that they end up doing themselves or a protracted battle with Mattamy to get a reasonable fix. Any new home will have its issues. That being said, we would choose a different builder in the future and would recommend others do so as well. If you are building with Mattamy, push back on any warrantied items until the fix is acceptable (and do not sign off until then).

Approximate cost of services:
$800,000.00
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Company Response

Hi Steven, we’re sorry to learn that you are not completely satisfied with the level of service you have received. Mattamy does have quality assurance processes and we are always looking for ways to improve for our customers. Rest assured, you will have all warrantable deficiencies at your home addressed. However, we apologize if the communication has been frustrating while doing so. This is something we will look into internally. Thank you for your feedback.

10/10

Fedor was professional throughout the entire process. Helped with the stone acquisition and helped keep us informed (given all the delays in supply right now). Work was done with minimal disturbance and well cleaned up after. Fedor also answered our questions after the job.

Approximate cost of services:
$7,000.00
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Company Response

Thank you, Katherine for taking the time to write us a positive review. We appreciate you hiring us. Please call us for any future projects.

10/10

Sam arrived at the house same day after our AC unit wasn't producing cold air. Talked through what he was doing, what went wrong, and offered some advice when we asked about other maintenance. Would use Climax again.

Approximate cost of services:
$220.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to write this amazing review!

10/10

Jeff helped us to unclog our kitchen sink. He was prompt, very friendly, and pointed out a number of other things to look out for and to do as preventative maintenance in the future. Overall, we were very satisfied, and will absolutely call again if we need plumbing help!

Approximate cost of services:
$300.00
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Company Response

Thank You Katherine ;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co