RA in Streetsville

Couple of weeks ago, it got pretty chilly. We turned the heat on but realized that the house was still cold. I called Renata on Sep 16 Monday morning. He immediately offered to come, checked and suggested that the motor needs to be replaced. But he also suggested that instead of spending $600 on a new motor, he has a demo one that is very good condition that he will install for $150. He also offered a 2 year warranty so that if we end up buying a new one, he will offset the $150. Splendid and prompt service.

We are looking to finish our basement. Hence wanted to get a gas line for kitchen and bbq installed, plus move the ducts so as to reduce the bulkheads and boxes in the ceiling. Renato arrived as promised, reviewed and said he would get Slavic to measure for the ductwork. My fireplace was not working and I mentioned this to Renato. Immediately he opened it up and made it work at no cost. Also, they noticed that the tankless water connecting pipe was not the proper size. Renato asked me to call the National Home guys and get it fixed. I did, and they immediately came to fix it (since what they had done was not in line with the building code). Second visit, again Renato and Slavic arrived as promised and gave me a quote. For installation they arrived at 840am(supposed to be 9am). They stayed till 8pm and finished the work. Couple of other names I called did not show up at all (or where they showed up after 4 followups, did not give me a quote as they promised they would within 2 days of their visit). Renato and Slavic are reliable and do a thorough job.

Project was completed on time and as agreed. No hard sell by Candido. Would highly recommend. Although the weather was bad leading upto our committed date (resulting in delays in previous jobs), they still managed to start on time and finished as agreed.