Boris and his team are unprofessional, unreliable and windows are a disaster
Boris is unreliable and will not deliver on following up on faulty windows. Believe me I have tried.
Had trouble getting hold of Fedor who I spoke to a year ago when he recommended another co. for a main drain clean. I persisted calling for a 1.5 weeks and finally connected with Yuri. He was busy with another job that day, but took the time to discuss my diagnosis and give me his professional opinion over the phone. He said he would come have a look after he finished his other job. He did not finish the other job till later than expected, but he still showed up at 8:30 pm. Right away he said it was indeed a lose gasket only and quickly removed, put putty, reinstalled the gasket and tested the leak. I'm glad I trusted my instinct to reach out to Fedor (who I spoke to a year ago) and connected with Yuri-a no-nonsense, polite and a knowlegeable plumber. He could have told me he had to replace it, but he gave me an honest opinion and saved me sleep, money and gained my trust. I will be definitely be using their services and recommending them to others.
Thank you for your positive review. We apologize that it was difficult to reach Fedor. We appreciate your persistence and are glad it all worked out. Thank you for willing to recommend us and please call us for any future projects.
