Reviews

10/10

We hired A Cut Above this year to repaint our townhouse interior and front door. Throughout the quote process through to completion, Clayton and Kelly were incredibly reliable and professional. Their workmanship was impeccable. They provided proof of insurance. We had some tight timelines and they helped us make sure they were met, even working around a last minute houseguest. There was a lot of patching to be done and a few spots dried oddly in the days to follow. Clayton and Kelly came back and fixed those perfectly. They were clear about setting expectations at the start, fantastic with their communication about what was done and what was next. We're incredibly satisfied with the work they did and would choose them again without question.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Melissa for this outstanding review and thank you for appreciating and recognizing all the little details!
All the best,
Kelly and Clayton

0/10

Ordered from lowes.ca and fulfilled for delivery by Nepean and Orleans stores. Not once, but twice, was the wrong item sent. They sent cheaper model x3 initially. Called, had to go through return process before they could ship new ones out. Went through that, got replacements, and they sent cheaper model yet again. Still waiting to go through the return process for that and in the meantime I'm out the money. Agent on phone said they'd follow up, Didn't. Get a random call a week later from someone else who was rude and unhelpful. Also took over a week for other items for delivery to ship.

Approximate cost of services:
$300.00
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10/10

My husband and I recently bought a home, and through the process Alain Charron from Property Inspection Network was extremely helpful. He did the initial inspection, provided us with a written report at the end, and then followed up with emailed pictures of the concerns he found. Julie, who we booked with at the office, also very responsive, helpful, and patient. Once we moved in, we found some potential concerns that the sellers had hidden from view well. We asked Alain if he would come back out to help us understand what we were seeing. Alain kindly returned (on a holiday!), walked through our concerns with us and put our minds at ease (while scary looking, the concerns were found to only be cosmetic/minor annoyances and easy fixes). I would highly recommend Alain, and PIN for their services. We are very thankful for his help, clarity, and patience with us!

Approximate cost of services:
$500.00
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10/10

We just bought a townhouse where the owners had pets and the ducts were filthy. Based on reviews here, we booked with Ottawa duct cleaning for duct, furnace and dryer vent cleaning. The guys came out on time, took before/after pictures for us, emailed them, explained everything, protected the floor, worked swiftly and were very helpful. Roger even explained some potential challenges we could have in the future and how we might address them. I have never been happier with a duct cleaning service that these guys. Would definitely recommend. Thanks guys for your help!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Ottawa Duct Cleaning Staff Thanks you Melissa for your nice review posted on Homestars website. Regards, Roger


First Review

10/10

Several days ago I was cleaning out my garage, and came across a cardboard box that contained a hive of bees. While I needed them to not be in my garage as I am selling my house, I did not want to see them harmed, but was at a loss of what to do. I searched google, and stumbled across a Kijiji posting offering to take honey bees for free. I contacted the poster and George from Niagara BeeWay came out within a few days and took them. I can't explain how thankful I am to George, and since he would not accept money I thought the least I could do was to thank him and his organization publicly for the great work they do and for helping to avoid harming the bees. Thank you again - good karma to you sir!

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
Don't kill bees - there are better alternatives - they can be relocated to an area where they will be appreciated and thrive!
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10/10

When our main water supply into our basement was leaking, it was 11pm and not many plumbers were available and we weren't sure what to do. Our house is older, and we were afraid to touch anything for fear of making it worse. We called Ideal, and they were able to come out after hours. The plumber showed up and was very nice, and proceeded to tighten the loose connection that was the cause of the leak! He explained at that point that he felt bad charging us the full emergency night rate (which was still reasonable), and took a bit off of it. He was good dealing with our embarrassment of not knowing we could fix this ourselves, and was very kind, especially for being that late at night and being on call. We were very happy with Ideal, and the next time we need a plumber, we will be sure to call them!

Approximate cost of services:
$100.00
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Company Response

Thanks for the great review!!!


First Review

10/10

Sharing since it's so rare to find such a great contractor. I don't say this lightly - anyone looking for an expert job on plaster/drywall/parging/stucco and textured ceilings Elio does an amazing job!! He and his assistant Pete came in on time, exactly as quoted, and were fast, clean, and very professional. Price was very reasonable for the amount of work needing to be done. What would have taken us weeks to do, he and Pete did in a morning. Hard to find good contractors these days - Elio is amazing at what he does! If you're looking for a contractor that does this type of work his number is 905-988-5235.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Nothing - fantastic job and not said lightly
1 of 1 people found this review helpful.
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