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Shubrook Construction Ltd.
Rating: 1 out of 5
Carpenter in London
Need a General contractor, Window Contractor, Security specialist and business services, Kitchen Renovation Company, Electrician, Handyman, Landscaping Company, Carpenter, Mason, Excavation Specialist, Metal worker, Pool company, Concrete Specialist, Fences & Gates Specialist, Flooring Contractor, Paving Contractor, Cabinet maker, Plumber, Tiler & Cleaning company based in London or nearby? Shubrook Construction Ltd. can help you. We pride ourselves on the quality work that we deliver to each and every client. Contact us to talk about your job and get a quote.
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Latest review:
In May 2019, I hired Shubrook Constructions to do landscaping. The company installed a water feature with bubbling rock as part of the landscaping. In July 2020, the pump that was under warranty stopped working. I informed the owner about the pump malfunction on July 6, 2020, and requested that he replace the pump or provide me with the warranty papers. On July 10, 2019, I wrote directly to the pump manufacturer in the UK and copied the owner. The manufacturer asked for the pump purchase information to carry out the proper paperwork to affect a warranty return. The company representative from the Sales and Customer Service noted: "I am unable to replace a pump under warranty without proof of purchase." On August 3, 2019, I followed up with Shubrook Constructions. While the company provides a one-year warranty for their work, the pump was still under warranty. I told the owner that if he could not replace the pump, please provide me with the required papers to get the pump directly from the manufacturer. I received the owner's response that the pump is getting delivered. It should be here within a few weeks. On September I2, 2020, I received another email from the owner about another delivery date. After repeated attempts and follow-ups with the business, the company installed the pump that did not display the bubbling feature I paid the money for. I told the owner I was very dissatisfied. The owner assured me that he would install the same/similar pump. Due to COVID-19, I was very patient with the company. After repeated attempts and emails, on June 15, 2021, the owner indicated that he would install the pump by the end of that week. However, he did not come to install the pump nor inform me that he would not be installing it. On June 21, 2021, I contacted Better Business Bureau (BBB) to resolve the issue. That same day I received a text from Shubrook Construction owner "Got the pump. Will be stopping by tomorrow to install." I informed BBB of the text and that I would withdraw the complaint if he installed the pump. However, the owner did not install the pump. On July 20, 2021, I received a response from BBB: "Your BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company." I contacted the Canadian Home Builders' Association. They informed me that as "Shubrook Constructions is not a member of the Canadian Home Builders' Association," they could not assist me. After talking with the College of Trades, I contacted Consumer Protection, Ontario. They reviewed my file and assigned a consumer officer from the Consumer Services Operations Division in December 2021. The officer offered a mediation. On December 17, 2021, I received the following response from the consumer officer, and they referred me to legal services: "The ministry may mediate a complaint if the parties agree to mediation. The business named in your complaint does not agree to mediation. Your complaint suggests that there may be evidence of a contravention of consumer law." In summary, Shubrook Constructions: 1) did not replace the pump with the quality that would provide the same bubbling rock feature even though the owner informed me that he has the pump and will install it; 2) did not return the hose that the owner took that I paid for. When I questioned why the owner took the hose with the old pump, I understood that he would replace the entire unit; nor 3) provide me with the warranty papers and the receipt for the pump that the manufacturer required. Fortunately for me, when I contacted the pump manufacturer and explained the situation, the sales and customer service wrote: "Ideally, we would like the pump purchase information so that we can carry out the right paperwork to effect a warranty return for you, but if that is not forthcoming, as a customer of ours with a warranty failure, we will put this right for you." And he sent the pump, free of charge. The company was terrific. However, the pump did not come with the hose. I have learned a lot through this experience. I should have insisted on the warranty papers rather than taking the owner's word for it. Further, I should have contacted BBB to check if the company is BBB accredited. Shubrook Constructions was not BBB accredited - if the business is not an Accredited BBB Business, they are not required to respond to complaints. Also, in the future, I will contact the City of London for any construction work or updates to my home. The city can help consumers understand construction codes (e.g., window well installation). In some cases, an inspector can also do an inspection. Through the College of Trades, one can check what any business is licensed for and isn't. One can contact the Canadian Home Builders' Association for home building information. I have written to local and provincial officials to strengthen construction and landscaping laws. Fortunately for me, the manufacturer demonstrated very high-quality customer service. They replaced the pump without papers and helped me understand what I needed to install it as I no longer had the hose from the old pump.
Mathew Desbiens
Rating: 1 out of 5
Carpenter in London
I specialize in drywall installation, as well as fixing framing and insulation issues to ensure a strong, smooth finish for your walls. I take pride in being punctual, dependable, and dedicated to delivering high-quality results on every project. Whether it’s a new build, a renovation, or a repair, I approach each job with attention to detail and a commitment to doing it right the first time.
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Latest review:
Assemble or disassemble furniture- 9 Oct 2025
He couldn’t do it cancelled twice because of other jobs
Miller Design Management Inc.
No reviews yet
Carpenter in London
Affordable Renovations with Designer Touch – Kitchens, Bathrooms, Offices & more! Thinking about renovating? Get the designer look without the sky-high general contractor prices! I’m an experienced Interior Design Project Manager who helps homeowners and property investors transform kitchens, bathrooms, basements, and offices — all while saving you thousands on your renovation. What I offer: Complete project management from start to finish Trusted and skilled tradespeople Interior design included in every project Transparent pricing and no contractor markup Help sourcing materials that look amazing and fit your budget Let’s make your dream space happen — without the headaches.
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Journey’s Painting & Repair
No reviews yet
Carpenter in London
Fast. Reliable. Honest Work Services include -interior and exterior painting -Drywall repair -Caulking, & small home fixes -Deck & fence staining Residential, framing and renovation experience professional painters
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Topdown Property Solutions
No reviews yet
Carpenter in London
"Tired of dealing with multiple contractors for different issues? We provide a hands on approach to home maintenance and renovations. We have the expertise to get the job done right, with our diverse range of services including renovations, general maintenance, demolition, foundation repairs, and minor plumbing, we solve your problems efficiently and effectively, giving you back your peace of mind. Licensed $ Insured
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Cedar property maintenance
Rating: 1 out of 5
Carpenter in London
We’re a a newer company but it doesn't mean we lack experience and qualifications. As a company we strive to always give our customers the best serves that we can offer and leave them satisfied with our work.
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Latest review:
Lay lawn or sow grass- 21 May 2025
Cedar Property was supposed to call me Tues. Morning to discuss details and to arrange a visit. He never called all day. He had said he could do the job but I guess he changed his mind. He could have let me know. I therefore didn't hire him. Regards, Linda
NFK renovation
No reviews yet
Carpenter in London
I am a general contractor
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1001005648 Ontario Inc.
No reviews yet
Carpenter in London
Home Renovation,Remodeling Services, Bathroom Remodeling, Basement Renovations and Creation. Also Master in Commercial Renovations We provide professional home renovations including basement finishing, bathroom remodeling, flooring, and additional dwelling units (ADU). From design and city permits to construction and final inspections, we handle everything to ensure your project is fully legal and city-approved. With experienced crews, quality workmanship, and reliable timelines, we deliver stress-free renovations across Canada. Contact us today for a free consultation and quote.
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CL Customized Decks & Fences
No reviews yet
Carpenter in London
We are a family owned company operating in London and surrounding area for over 20 years. Our focus is on building high quality decks and fences from wood to composite and vinyl.
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Avery Hansen
New on HomeStars
Carpenter in London
At Red Maple Repair, we take pride in providing reliable, high-quality home repair and improvement services with honest workmanship and exceptional customer service. Whether it’s a small repair or a larger renovation project, our goal is to deliver results that are built to last.
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SF handyman and contracting services
No reviews yet
Carpenter in London
SF handyman and contracting services. we do it all !!!! all your household repairs. we have a team of electricians plumbers and hvac specialists for all your needs. painting and all indoor and outdoor services. call us today. !!!!!
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Home renovation experts Inc.
No reviews yet
Carpenter in London
At Home Renovation Experts Inc., we bring your vision to life with quality craftsmanship and reliable service. We specialize in full home renovations including bathrooms, basements, flooring, painting, drywall, framing, and more. Our experienced team is dedicated to delivering results that exceed expectations — on time and on budget. With a reputation built on trust, transparency, and attention to detail, we treat your home like our own. Whether you’re upgrading a single room or transforming your entire home, we’re here to help.
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Honest Builds Contracting
No reviews yet
Carpenter in London
Welcome to Honest Builds Contracting, our business is built on our customers vision becoming a reality. No job is too big or too small for us to tackle. We take pride in our work, we make sure to take the extra steps to satisfy. We maintain clean and safe work environments. We are responsible and respectful in any home or business. And we take our customers vision to the next level. We are not just contactors, were honest and we build.
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Lambert painting and renovation
No reviews yet
Carpenter in London
Based in London,lambert painting and renovation Specializing in in residential and commercial and home renovation services, that enhance both beauty and value of your property, with over 18 years experience in the industry, we are committed to delivering high quality finishes, reliable projects management, and exceptional customer service. Whether you're a home owner updating your space or a real estate developer preparing properties for the market. You can count on us to bring your vision to life. On time and on budget.
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Over Haul
No reviews yet
Carpenter in London
Hello Homeowners, You want to get an effective and affordable work done, contact me now! I offer good pricing and quick service. Thank you!
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Jac of all trades
No reviews yet
Carpenter in London
We’re a small company, but we make a big impact. We work hard and can do most anything. If you want quality work without breaking the bank, you want the Jac Of All Trades. For any questions or quotes feel free to email me at thejacofalltradeslondon on gmail
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