Hired Brock Windows based on Homestars reviews. The price was competitive and installation schedule very accommodating. In general, satisfied with quality of windows we purchased - much better than the older ones of course. Had positive experience with Sales and Customer Service teams. Experience with installers were different - left unfinished exterior caulking on 2 out of 3 windows, remnants of broken glass (from old windows) were not cleaned properly from front window area / walkway, 1 personal property taken (in error - and was returned 1.5 wks later following call to Customer Service team). They came back to finish the caulking job, albeit with hesitation, and left without advising us to inspect the work. Our experience with Head Office team was much more positive, not sure if installers are sub-contracted.
- Approximate cost of services:
- $2,500.00