We had a large glass block window that we needed replaced. Kevin in sales came by and was friendly and knowledgable. He guided us to the perfect choice in a frosted window for our bathroom. Kevin warned us that installation could be problematic given the complicated trim around our window and the age of our home, but assured us that his installer would be able to work with it, no matter the circumstances.
Stefan in installation was accommodating when it came to timing when he came to measure. Upon installation Stefan was prompt and friendly, he cared about not damaging anything and performed a perfect installation in around two hours. He was also very professional and was able to compromise with the roofers who also had to work in a tight space in our downtown Toronto neighbourhood who happened to be working next door.
I would not hesitate to recommend Brock Windows & Doors for any reason, and plan to use them again in the future.
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- Company Response
Hi there! We're so happy to hear you love your new frosted glass window, and that Kevin was nothing short of helpful in recommendations and bringing potential issues to light- assuring you were 'in the know' the whole way along. We're also glad to hear that Stefan was very accommodating and finished the job effectively and efficiently. We would be so happy to join you in your future projects! Thank you so much!