6 (beds/kitch/bath) main level bungalow double sliders. Windows function fine but there were several unexpected issues; I think they were too small - ended up with random/extra inside trim so now the blinds stick out almost 3/4in than before, slight draft from some, Left slider is 3/4in smaller on all sides than right - all windows, Random vertical bar in center of all screens, Floors had to be cleaned after - shortage of runners & guys came back in house with boots on after install!!, garbage from an entire window left on site, no CS follow-up.
- Approximate cost of services:
- $4,500.00
- Company Response
Hi there, D
We'd like to apologize for any inconveniences you've experienced. Your satisfaction is incredibly important to our team and it sounds like we missed the mark.
We'd like to ask if you could kindly connect with us through the information below so we can review your file and provide support. The information within your review is not sufficient in identifying your project and we'd like to address this immediately.
Kind regards,
We hope to hear from you soon.
-
Steavi Potter
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.