Toronto Clear View Window Cleaning, Inc.

There is always a chance that something is missed. Adjusting the viewing position could reveal a smudge, etc. Glad you noticed we care about the results.

So glad you could be accommodated considering you needed to get the cleaning done quickly. Hope to service your next house.

Thank you SO MUCH, Sophie. The crew was told about the floor you had just done and so extra care was taken as a result. Glad all went well.

Thanks for the positive review. Such comments mean a lot to us, including the cleaners who work hard to make things right.

"TRUST" is something we believe is lacking in the world. Thank you for highlighting a quality we strive to adhere to.

This person, ANDREW PETROFF, obviously does not want to be known due to the fact that he chooses NOT TO PAY A PENNY FOR SERVICES RENDERED!! That's right, this person complained about cost, but never did pay. Initially, he gives a 10 star rating and praises the quality of the work and then drops his rating because he determines that the price is too high, even though he actually paid ZERO.

So what exactly happened? Discussed pricing issue with homeowner who claims others will do the same quality work for 1/2 the price. I explained how very few window cleaning companies are WSIB compliant and have liability insurance, which has a dramatic impact the price for services rendered considering a portion goes to cover those costs of doing business. We explained the importance of only working with companies that protect the homeowner, however, a copy of the emailed response to us was, "I really don't care about policy I just care what I have to pay and you are too expensive for me".

It is unfortunate that a rating is being based on price, especially considering he paid ZERO and then has the nerve to lower his rating. We KNOW our work is top notch and we've built our client list of thousands over the past 30 years due to the quality of work. Unfortunately, there are times that operating legally and according to Provincial laws is a detriment due to being forced to charge more that what others charge. While most people prefer to work with ethical companies, a few feel price supercedes the law.

We hope this owner eventually finds what he is looking for and satisfies his needs. We also hope other companies don't get caught with the games he plays with pricing.

Thank you for taking the time to post a review. We know your time is valuable and it means a lot when people like you let others know of their experience.

Thank you Allison!!!

Hope you too will be a lifelong customer.

Thanks for the review. Considering you did not rate the service as a 10, I must assume that something was not fully to your expectations? Please do let us know and we'd be more than willing to right the wrong.

Thank you, Sara, for allowing the privilege of servicing your cleaning needs and for giving us the opportunity of cleaning your windows!