I recently had my laminate floors replaced by Bryston Flooring in my basement apartment. Overall, I'm more than thrilled with the end result! The dricore sub-floor adds warmth and insulation to a chilly space. The wide-plank vinyl flooring is high quality and looks fantastic, as does the new porcelain tiles in the bathroom.
Stefan was terrific - especially in the pre-sales phase - very professional, responsive and thorough with the estimate. I wished he would have kept more communication with me during the install process when there were some delays to the tile flooring and miscommunication about a couple of the elements that caused the job to take longer than Stefan originally estimated. I was thrilled to have the job actually started earlier than committed (thanks Julia!) to accommodate our soon-to-arrive baby in the house. It turned out well, since there were unexpected delays (partly due to a tough demo of the bathroom flooring) that were creeping towards our drop dead date.
Without a doubt, the best part of the whole experience was working with the install team. I can't say enough about Kyle, Aaron, Anthony and Brian. They were all extremely easy to work with, professional, reliable, considerate and incredibly talented at what they do.
Thanks again Bryston - I'm delighted with my floors and I know I will be for years to come!