1-800-GOT-JUNK?

Junk Removal
BC
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Junk Removal
1-800-GOT-JUNK?
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92%

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Reviews for 1-800-GOT-JUNK?

Average customer rating:
9.5 10 (908 reviews)

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YDS in Toronto
YDS in Toronto
3 reviews Toronto, ON
8/10

Garage roof strip

I spent two weekends stripping and reshingling my detached garage, including taking down the kids play fort. At the end of the second Saturday, I had the garage full of shingles and lumber that needed to go. I called 1-800-Got-Junk just before noon on Sunday morning, requested a 1-3pm timeslot, and had a call back within an hour confirming my appt. The guys arrived when they indicated they would, and while the price they originally quoted me was higher than I was planning to pay, they asked me how much I thought it was worth, and we were able to come to an agreement easily. The garage was empty within half an hour. Third time I've used them, and will use them again.

Approximate cost of services:
$225.00
1 of 1 people found this review helpful.
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Anny in Scarborough
Anny in Scarborough
6 reviews Scarborough, ON
10/10

Clean out garage

I would highly recommend 1-800-GOT-JUNK. I called them and they were on-time, efficient and there were no surprises. The boys that came out were very professional, respectful and helpful. I was also pleased that they work with various charities. I would definitely use them again and recommend them to my friends.

Approximate cost of services:
$800.00
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leslieville
leslieville
2 reviews Etobicoke, ON
10/10

Good experience, will use again

If you are looking for junk removal then these guys are the best. Referred to me by a colleague who has used 1-800-got-junk for clean up of their garage and basement. I had recently moved into an older home with various items left behind inside and outside that I needed to get rid of. The team was polite and respectful. They were the best priced from other quotes and did the job faster than expected. I plan on using them again for another rental apartment I have in Brampton. As for the previous review on his parents “worldly possessions”… its junk removal NOT a donation service. I know for a fact that 1-800-got-junk does salvage and sell off items in Toronto I remember going to one of their yard sales last year for Breast Cancer.

Approximate cost of services:
$800.00
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Vickie Meek in Whitby
Vickie Meek in Whitby
1 review Whitby, ON
0/10

Household item removal

After reading the 1800GOTJUNK website, my understanding was this company did their very best to recycle or donate items they got to charities etc. instead of going to landfills. The crew were nice however did nothing to save any items they loaded. Broke "EVERYTHING" with no regard to salvaging anything!!! This was what was left of my parents worldly possessions...I did my best to donate to their church and organizations such as Value Village however didn't live in the area and was very limited on time to do anything else such as garage sale or try to sell items on kijiji...thought this organization was my best option otherwise....BOY WAS I WRONG!!! If you have JUNK then absolutely the perfect option for disposal. My concern is their representation of an "Ideal" service for recycling or salvaging via their website...is very misleading and I feel robbed!! As for what they did I could have saved a ton of money by ordering a bin that they leave in your driveway and had friends help me dispose of the household goods in the same manner but cost only $200.00! A customer service representative did call to follow up my complaint however I felt no satisfaction after the call...no compensation was offered and to be perfectly honest the explanation was..."there are perimeters that the crew utilize to determine how "pristeen" and item is in order to salvage it....well, as far as I was concerned the furnishings and crystal dishware etc were as pristeen as you could get. NUFF SAID!!! BUYER BEWARE!!!

Approximate cost of services:
$1,500.00
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Company Response

Vickie,

It is with regret that I respond to your testimonial, as it is obvious your experience with us was not a good one. It's particularly upsetting that your experience was made unpleasant by the absence of what has become a core component of our service: the recycling and donating of gently-used items.

Extending the life course of "junk" is a win-win for everyone involved. It makes our customers feel good that they have made the responsible choice in choosing 1-800-GOT-JUNK? to give their items the best opportunity to find a new home. It also makes good business sense, as landfills and/or transfer stations are crowded and expensive. Given this, we have spent years forging relationships with great secondary-market organizations and charities including GoodWill and The Yard Sale for the Cure. On May 26th of this year, we will be holding the city’s largest Yard Sale, in which we will sell off close to 60 tonnes of lightly used items with the hope of raising $30,000 for breast cancer research.

Of course, none of this matters when we did not do right by you, with your stuff at your jobsite. I have spoken at length to the team that carried out your removal and would like the opportunity to close the loop with you based on the feedback provided by all parties involved.
Please feel free to call or e-mail me at your earliest convenience at (416) 467-8717 or ashton.lubman@1800gotjunk.com

Ashton Lubman
Senior Manager

Sue in Toronto
Sue in Toronto
2 reviews Toronto, ON
8/10

Removal of concrete and junk

Though they where efficient and got rid of everything I needed, they had not specified in the original quote that there would be additional charges for heavy material. They had only mentioned that junk removal was based on volume. As a result is was significantly more expensive then I had anticipated.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Barb in cobourg
Barb in cobourg
7 reviews East York, ON
10/10

Junk Removal

After using a few different junk removal companies in the past,these guys came out on top. I called them to get the scrap lumber, etc out of the backyard. They took everying away, quickly and neatly and with smiles to boot. Thanks

Approximate cost of services:
$500.00
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Kateri Nguyen in Etobicoke
Kateri Nguyen in Etobicoke
14 reviews Etobicoke, ON
9/10

Junk removal for renovation

We needed removal of our old furniture and old cabinents for our new kitchen renovation. We def loved how they were quick, and were fast with removing all the junk. They made sure they left everything in perfect and clean order and it was quite affordable. We def will be using them again when we move in May.

Approximate cost of services:
$500.00
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D Simmons in Apsley
D Simmons in Apsley
1 review APSLEY, ON
10/10

Crawl Space Waste Removal

After a disastrous "moving" experience, it was a relief to work with staff that were courteous, polite, efficient and accommodating. Removing 40 years of abandoned personal effects from a 5 foot crawl space required 5 bins over the course of 4 days, but each team demonstrated the same friendliness and enthusiasm for completing the task at hand. Honestly, we couldn't have done it without you ~ many thanks!!!

Approximate cost of services:
$2,700.00
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Simon C in Maple ridge
Simon C in Maple ridge
1 review MAPLE RIDGE, BC
7/10

Washer/Dryer Removal

Service was good and they cleaned up the area after taking away the washer and dryer. I just wish it was a bit cheaper to take away junk! Overall good service and fast work!

Approximate cost of services:
$180.00
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Niko in Brampton
Niko in Brampton
6 reviews BRAMPTON, ON
10/10

Junk removal

My cat got sick and urinated on all our upstairs furniture. Needless to say, it had to be replaced. I've got a bad back so I called these guys to remove the garbage furniture and a few other things. Done promptly, no damage done to the home, best junk removal service I've used by far. A+

Approximate cost of services:
$200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 1-800-GOT-JUNK?

1-800-GOT-JUNK? is a full-service junk removal company. We offer junk removal for homes and businesses as well, including offices, retail properties, construction sites, and more! Our friendly, uniformed teams can help you get rid of just about anything. We’ll take just about anything non-hazardous that two strong crew members can ...
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