Wow. Adam was fantastic. He came on time and prepared. Having just moved into our home we needed a professional to inspect the fireplaces. He found a dead bat and some feathers in one chimney not to mention both chimneys were not cleaned properly. Adam went on the roof without hesitation even with our extreme pitch. We also replaced both fireplace caps on the roof because ours had gaps and were an older style. I will definitely hire magic touch again next year for our annual cleaning. We ended up spending just under $500 because we bought the lifetime stainless steel caps as well as the cleaning.
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- Company Response
Thank you for your feedback Camille,
We agree - Adam is fantastic. As our longest serving technician, he understands his job very well but more importantly he understands the need to take care of each customer and address their individual needs. I am very pleased your experience with us met your expectations and we look forward to serving your needs for many years to come.