A1 Quality Chimney Cleaning & Repair

Chimney Sweeps
Toronto ON M8Z 3L2
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Chimney Sweeps
A1 Quality Chimney Cleaning & Repair
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98%

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Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (230 reviews)

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Linda from Davisville
Linda from Davisville
2 reviews Toronto, ON
10/10

Chimney cleaning

Excellent Service. These people really know what they are doing. They aren't money grabbers. If you don't need it done they will tell you. Not living in same location any longer but if I go back, I will use them in a heartbeat!! Really nice people too. :-D

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for the review, Linda! If you do end up with a chimney again, we'll always be here.

Steve
Steve
3 reviews Scarborough, ON
9/10

Chimney & Fireplace Inspection and Cleanup

Broadcasted a request for quote, they were 1st to reply with a reasonable price and explanations. Good service and tutoring on fireplace usage. Feels a little too expensive for the performed job, but no complains about the quality and expertise.

Approximate cost of services:
$110.00
3 of 3 people found this review helpful.
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Company Response

Thanks for the good review Prarok! Among certified chimney sweeps we are very competitive with our pricing. If you have any further needs with regard to your chimney or fireplace we would be happy to service you.

Roger Chouinard from Etobicoke
Roger Chouinard from Etobicoke
1 review Etobicoke, ON
10/10

wett inspection and cleaning

Rick came same day I called, did a thourough inpection.Was very helpful with sharing his knowledge of drafts,heat conduction and had a very possitive attititude.I fealt I got more service than what I paid for.Was verry pleased:]

Approximate cost of services:
$125.00
2 of 2 people found this review helpful.
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Company Response

Thanks for the great review, Roger. I'll be sure to let Rick know. And we look forward to working with you in the future.

Craig T.
Craig T.
4 reviews Mississauga, ON
10/10

Complete Chimney Replacement

Our chimney has been "degrading" for the past 5 years. The final straw was when birds set up homes in the voids created by missing bricks this year!!!!A-1 Quality Chimney was one of the first contractors that we called based on their Home Stars reviews. Bob personally came to our house to .inspect the damage. Unlike other contractors, there were no high pressure tactics only factual information and an excellent, low priced quotation. They also provided the best warranty of all contractor we had quote. Knowing that we had a wedding reception at our house in several weeks, Bob managed to give our job a high priority. The crew was literally on site in days from our call to confirm the order! The on site crew was great; careful and meticulous. The brick was matched exactly (a major concern for us) and the chimney looks great. The work site was left cleaner than they found it! I would recommend A-1 Chimney (1986) Ltd. to anyone in need of chimney work. Clearly a service-oriented business who truly care about customer satisfaction. .

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the review Craig. We were very happy to accommodate you and provide the service you needed.

Maureen from Mississauga
Maureen from Mississauga
1 review Mississauga, ON
10/10

Chimney Stack

These guys are fabulous, especially Owen! My chimney stack blew off the roof of the house. They came the following day to give me an estimate. We had to wait for a week for the parts to be delivered. In the meantime we were forecasting 3 days of rain. I called Owen concerned about the hole in the roof and he had his assistant come to the house the following day to cover the hole and didn't charge me. When the parts arrived the following week, they showed up on time and did a great job! They are friendly and professional and reasonable in price. Great job well done and I would certainly call them again for their services.

Approximate cost of services:
$550.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for the review Maureen! We're always happy to service you.

Grayson from Etobicoke
Grayson from Etobicoke
1 review Etobicoke, ON
10/10

Chimney Cleaning after a chimney fire

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We contacted A-1 Quality Chimney the day after we had a chimney fire. They responded quite quickly, arriving shortly after my telephone call. Their service was very comprehensive. They cleaned both our basement chimney and main floor chimney and inspected all of the components for both. After the service, I was contacted by the fire department and informed that I needed to provide them with proof that we had the chimneys cleaned and inspected. I contacted A-1 Quality Chimney about this and they faxed the proof of service to the fire department within an hour. I would definitely use their services again.

Approximate cost of services:
$250.00
3 of 3 people found this review helpful.
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Company Response

Thanks for the great review Grayson! A chimney fire can be serious business. I'm glad that we were able to address the problem quickly. An annual chimney cleaning is very important to preventing this from occurring in the future.

Laura in Don Mills
Laura in Don Mills
2 reviews North York, ON
10/10

Chimney cleaning and inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The experience that I have had with A1 Quality Chimney was very positive. I was able to contact them with no trouble, the people in the office were very courteous and worked with me on pricing and scheduling and gave me a discount for my multiple fireplaces. The technician who came was also very courteous, personable and professional as well as very tidy. He did a great job. I will be looking into using them to convert two of my fireplaces to gas as well. I would definitely recommend them. Fantastic service at a very fair price! A+

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your review, Laura! We definitely look forward to working with you in the future!

Shane in Scarborough
Shane in Scarborough
2 reviews ,
10/10

Inspection and resolution of draft issue.

I was doing a masonry job for a Client of mine in Forest Hill. He told me of an issue he had with his wood burning fireplace chimney.
There are two fireplaces on different levels exhausting through this chimney. Both had poor draft flow (the smoke was coming back in). I needed help with this so I called A1 Quality Chimney to come in to assess the situation. They were able to get their senior technician to the site the following day. This was desirable to me as it fit into me and my client’s busy schedule.
Upon inspection they were able to isolate and resolve the cause of the issue in very short order. They also fully cleaned both fireplaces and chimneys and instructed my client on the best practices for using his fireplaces to prevent the situation from occurring again. A1's promptness and care in handling the situation tells me I got the right guys to do the job. I have since recommended A1 Quality Chimney in cases that required special attention and for regular cleanings. They have helped me by helping my clients. I recommend A1.

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

Thanks for taking the time to write this review, Shane. It's always a pleasure working with you on your projects.

Jenni,
Jenni,
5 reviews Etobicoke, ON
10/10

Chimney Cleaning

We were so pleased with A1 Quality Chimney! The previous homeowners had not cleaned the chimney in several years so the company certainly had their task cut out for them. They were professional, helpful and made excellent recommendations for proper chimney maintenance. The price was also very reasonable. I wouldn't hesitate to recommend this company to anyone!

Approximate cost of services:
$60.00
3 of 3 people found this review helpful.
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Company Response

Thanks so much Jenni! Your comfort and safety is our biggest concern and I'm glad you were happy with the service.

Caroline from Mississauga
Caroline from Mississauga
1 review Mississauga, ON
10/10

Chimney cleaning and inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The fireplace technician, Rick, was fantastic. I was very pleased with his work. He was very informative. He took the time to explain to me all of the aspects of my fireplace in detail and was very patient. It is refreshing that there are still companies out there who care about their customers. The office staff was also very knowledgeable and helpful. I would definitely use A-1 Quality Chimney again.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thanks very much for the review, Caroline. Rick was happy to hear of it as well. We definitely want to make sure that you as a homeowner have a good understanding of your fireplace and comfort in using it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations
WEBSITE
https://a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque/Cash/Debit/Credit/E-Transfer
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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