Abney Roofing has been a pleasure to work with. My wife and I did a kitchen renovation in the summer of 2019 and needed to increase the diameter of our range hood ducting. To accommodate the larger diameter, the size of the hole in our roof needed to be increased and a new vent cap needed to be installed. Since we live in a strata, this is not something we could do ourselves and our strata council, who worked with Abney Roofing in the past, recommended Abney Roofing to us. Our roofing job wasn't a big job but they treated us as valued customers nonetheless and everyone we interacted with was extremely helpful, prompt, and personable.
Bob, the president of the company, was very quick to reply to my inquiries and emails. He provided a lot of advice and great information in the weeks leading up to our project to ensure we were well informed on what his team would do and he recommended different styles and qualities of vent caps that would work best for us.
On the day of the job, Patti in Administration let us know that one of the technicians called out sick and we may have to reschedule. I let her know that I had taken the day off of work to be here so she took the time to explore the options and juggle her teams around to make sure that the job was completed that day. This helped make sure our project stayed on track.
Out of all the trades we connected and worked with for our project, Abney Roofing was one of the smoothest, most stress-free, and most price transparent service.
Living in strata means we usually don’t need roofing services but if we ever need them again, they will definitely be our first call.