Buyer beware of their products! Acadian Flooring does not stand behind the quality of their products, and/or doesn’t return phone calls unless it’s pertaining to a sale.
I purchased several cases of American Oak “Hazelnut” engineered hardwood to be installed by another professional company. The installers advised me they had to throw away about an entire case worth of product due to the inconsistent grooves. At first glance they’re a good thickness and quality but you’ll notice the lack of quality control once you begin installation. In fact, despite my hired team completing the project on time, they told me there was some delay due to having to take the pieces apart and retrying other pieces to make them fit and not waste more than they already had to.
I brought this to Judy’s attention at Acadian Flooring by email and by voicemail over a few weeks time and never received an acknowledgment or response.
I initially really liked this store for its layout, selection and price points but at the end of the day, I could have received better quality products from a different supplier. Save yourself the trouble and go elsewhere.
- Approximate cost of services: