Ajax Pump Motor & Pool Service Inc

My hot tub pump went, the folks at Ajax Pump & Motor fixed it quick

Great Place to do Business. I had an issue with the motor on my band saw and they took care of it promptly and with a positive attitude. A family business that is well worth working with. The pricing was great, the service was top notch. And the people there are first class. In these times, it is good to find honest and decent people to bring your business to and not to have to worry regarding the outcome. Cant say enough good things about them. Definitely a business to use for any motor and pump needs.

Angry I had questions re: a pump and salt cell replacement. Would not look up any of the products I asked for, would not give me any eta's and was generally rude and unwilling to help. Costs are very competitive but I'd rather give my business to literally any one else than be talked to in this manner when I just wanted some information in hopes of being able to do business with this company.

We’ve been using Ajax pump and motor ever since we moved into our house with a pool 20+ years ago. We have purchased both new and rebuilt motors from them and never had any problems for the life of the unit. Recently they helped us replace our impeller unit which was cracked. Thanks again for helping out at the last minute on a Saturday afternoon!

Rebuilding a 16 year spa and needed to have a pump rebuilt and to replace a faulty old controller. The staff were helpful and provided an quote for the work and the replacement part. After dropping off the pump I was called and picked up the unit 48 hours later. Plus I purchased a second hand controller which has worked perfectly. The staff were very helpful as this was a do-it-yourself repair that turned out perfect.

Quote provided with conditions based on potential issues. Pricing was accurate along with service and turnaround time. Rebuild pumps are working like new. Thanks Ajax Pump for the great service, pricing and quality of repair.

Stay away unless you want to be taken advantage of! I was told one price when dropping of the pump and given an invoice for close to double when I went to pick it up! Not a good way to do business, I won't be going back and would not recommend this company.

Hello,
We recently moved into a house in Ajax and the Spa's motor was broken
We called and someone came over a fer days later, located the broken pair.
Within days the new part was in and the spa was working the way it should.
Great service
Thanks :)

Our outdoor hot tub required a new motor and Ajax Pump and Motor were recommended. The repair guy was prompt in coming to replace the motor and get the hot tub working. However, a day or two after he left, the hot tub stopped heating the water. So I asked him to come back and check it out.

A few days later, he showed up and replaced the heating element and stated we should give the hot tub at least another 24 hours before the water heated. We gave the hot tub 48hrs and the water only became luke warm. After speaking with him over the phone he said the issue could be the temperature gage, which would cost a few more hundred dollars to repair, but he wasn't sure.

At this point, I felt like he was giving me a song and dance as he didn't want to fully investigate what the real issue was, instead he was guessing.

The guy was very friendly and was prompt when coming to the home to check out the hot tub, but when it came to talking about why another element broke shortly after installing the motor, or what other issues it could be (instead of fixing what he guessed could be the issue) he was uninterested. He was more concerned with obtaining payment.