Our coldroom began to leak last year and finally we decided to get it fixed before the spring rains. I called several companies and did hours of research and finally decided that Aquaseal was the best because they offer a lifetime, transferable warranty. While I initially wanted to have the area excavated around the front porch, the owner advised that since the landscaping was nice an interior drain would be best. During the course of the conversation, the owner advised that in all of his years of business he's never changed a quote.
Dave came out to do the job and it was anticipated that it would only take a day. When he started on the floor in the coldroom, he realized that it was going to be a bigger job than initially thought (since the floor was so thick) and now one day was going to stretch into two. The work was done in two days and Dave took the time to show us where the water was coming in and how he was going to correct the problem.
At the end of the job I was anticipating a bill larger than the estimate because it took the extra day. I was pleased to see that the owner held true to his word and the quote did not change!! More than this, as it was raining on the final day there was a lot of mud and dirt tracked into the basement. When Dave was finished with the job he started to clean the stairs. Completely unnecessary but the gesture was definitely appreciated.
I highly recommend this company (and have already recommended to my neighbours who also suffer a leaky coldroom).
- Approximate cost of services:
- Any advice to offer fellow homeowners facing a similar project?
- We were terrified to discover that we had water in our basement (via the coldroom) and after doing so much research, I am a lot more confident about the integrity of our home. Do your research and ask lots of questions. Also, if you get the opportunity to work on an unfinished basement -- do the research again so you get it right the first time.