Aubrey called on a Saturday afternoon. I told him the issue with my LG washing machine, he gave me some tips over the phone on what might be the issue and how to resolve it.
Right off the bat he told me he could not help me since LG washers can only be serviced by LG authorized agents. No other repair man I’ve spoke to in the past has told me LG can only be fixed by LG specialist, he was a breath of fresh air.
he did spend the next 10min listening to my washers issue and offered some tips/solutions.
He was very friendly and professional. I would have hired him in a blink of an eye. I’ve saved his number, I will hire him in the future when another appliance breaks down.