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Melanie in Toronto
Melanie in Toronto
9 reviews Toronto, ON
10/10

Kitchen, bathroom and rad work

We got a quote from Balsam based on a recommendation from our neighbourhood facebook group. We had another company have a look first, but were put off by the impression that everything was a hassle, that there were a lot of urgent issues, some marital advice thrown in, and general superior attitude.

Peter from Balsam was a breath of fresh air! He has such a positive, 'can-do' attitude, and he and his team work very well together. It was a pleasure to work with them. Peter is very knowledgeable, but shares his knowledge with kindness and generosity.
We have a very old (maybe 75 years) tub, which did not have an overflow valve. The drain was in a very tight space in our wall, which happened to be open due to a kitchen renovation. Working in the space was not a problem for them. Peter had only see one like that a few times in his career. He was happy about having the opportunity to train his team on it. A big difference from viewing it as a hassle. The team found ways to save us money where possible.

They installed our new bathroom vanity, along with new tap and the kitchen sink got new tap, drains and pipes, all done very tidily. Our upstairs toilet was replaced, along with taps for bathroom sink, and a new seal ring for our main floor toilet.

In addition, Peter and team worked to replace a very old rusted out rad intake pipe in a hard to reach place. New rad shut off knobs were also supplied. system checked, etc.

All work was done in a tidy and quick fashion.
Scheduling the jobs around our kitchen reno over multiple days was very easy with Maureen in the office.

Over all, we loved working with Balsam plumbing and recommend them whole heartedly.

Approximate cost of services:
$5,000.00
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