Renovation Experts / Basement Experts

General Contractors
Richmond Hill ON L4C 3B6
Write a Review
Write a Review


HomeStars
General Contractors
Renovation Experts / Basement Experts
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Renovation Experts / Basement Experts

Average customer rating:
9.6 10 (52 reviews)

Sort by

Nicholas Ferrar from Vaughan
Nicholas Ferrar from Vaughan
1 review Vaughan, ON
10/10

Basement Renovation

We used Basement Experts for our basement renovation from start to finish in 2013. We had a very tight timeline as we were expecting our second child very soon, and the company worked really hard to be finished by the time we needed them to be done. Stan was very friendly and had plenty of suggestions for us to make the most of our space, and Ed and all the crew worked very hard and provided great quality work. Would definitely use them for any future work we might do on our house.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

This was a great basement project, and the Basement Experts crew had a wonderful time working with you both to have everything ready before your little one was scheduled to arrive. We are always happy to provide experienced suggestions and practical advice to help achieve the vision our Clients have of their living spaces. We are so glad you are enjoying your new basement, and we look forward to working with you both again in the future!

Carol Kroft & Steve Zarnett from Toronto
Carol Kroft & Steve Zarnett from Toronto
1 review Toronto, ON
10/10

kitchen renovation

We are extremely pleased with our kitchen renovation. Stan was very friendly and professional. His price was competitive with other quotes we received All the individual workmen that he used were excellent at their craft. We would highly recommend him and would gladly use him again on any future pojects

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

A wonderful kitchen project, and we enjoyed working with you both to create a functional and beautiful kitchen for your home. Most of our technicians and tradesmen have worked with us for many years, and we take pride in their skill and professionalism that provides our clients with the peace of mind we aim to deliver.

bryan larocque from Richmond Hill
bryan larocque from Richmond Hill
2 reviews Richmond Hill, ON
10/10

addition to basement and upstairs bedroom

got my cool man cave downstairs and a great new bedroom with bathroom upstairs. also got waterproofing on rest of foundation at rear of house.thanks, stan and crew,BJ. RICHMOND HILL !

Approximate cost of services:
$140,000.00
What could this company do to improve their services?
CONTROL THE WEATHER!
Any advice to offer fellow homeowners facing a similar project?
CALL STAN,HE WILL GET IT DONE !
Was this review helpful?
Company Response

We are so glad you are enjoying your spaces, Bryan. It was a great project, and we hope you enjoy that cool man cave for years to come!

Daryl & Penny Dooks from Richmond Hill
Daryl & Penny Dooks from Richmond Hill
1 review Richmond Hill, ON
9/10

kitchen renovation

We were very impressed with Stan from our first meeting. He had great suggestions and advice and took time to talk with us. Our dream kitchen turned out even better than we had hoped, and was on budget. There was a delay of a few weeks waiting for materials. However we were pleased with Stan and would certainly use his services again. We can highly recommend him.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

This was a great kitchen; luckily, unforeseen materials delays aren't common, however when they do happen, we work to ensure that delays are kept as least-disruptive as possible. Our primary focus is client satisfaction, and exceeding expectations - creating a space that brings complete satisfaction to our clients. We couldn't be happier that you are loving your new kitchen.

Michael from Toronto
Michael from Toronto
3 reviews East York, ON
10/10

Kitchen, Floors, Trim, HVAC Renovation; Taking Down a Wall

Stan and his crew were a pleasure to deal with. The project was pretty much on-budget, despite the inevitable surprises we found when the work began in earnest (we have an older home in the City). Stan was receptive to making changes to work along the way and we definitely got the impression that our happiness was his top concern. I would wholeheartedly recommend him to others and would use him again myself in the future.

Review has 1 previous version
Approximate cost of services:
$80,000.00
Was this review helpful?
Company Response

While we aim to ensure there are no surprise costs or additional work with our thorough estimate interviews and detailed quotes, sometimes issues can't be realized until the work has begun; this is especially true in older homes. Our goal is to work through any problematic situations with our clients and experienced technicians to create the least amount of budget and schedule disruption possible. We are very pleased with this successful project, and that you are happy with your new spaces.

Lyndsay Baird from Aurora
Lyndsay Baird from Aurora
2 reviews Aurora, ON
9/10

Basement Renovation

Stan and his crew did a great job finishing our basement and we are very happy with the final results. Stan is friendly, honest, reliable, patient, and accessible. His crew is a great group of individuals who we found to be trustworthy, hard working, and pleasant to deal with.
When searching for a contractor, Basement Experts was not the cheapest bid, however Stan impressed us by the time he took to educate us on construction options/finishes and we were also impressed by the level of detail in his written contract. As business professionals, my husband and I were rarely able to be home during the weekdays and we appreciated Stan’s flexibility to meet with us on evenings and weekends.
The renovation itself went smoothly, with the occasional bump or misunderstanding that Stan was able to address and resolve in a timely manner. Any delay that was encountered was offset by the crew working weekends and we ultimately finished the reno just outside of our 5 week timeline. If I was to offer any constructive criticism, it would be that our expectations could have been managed better from the onset of the renovation and communication could definitely be improved between Stan, his Project Manager Edward, and the crew. That said, all communication issues were eventually resolved and in the end we got exactly what we asked for, for the price we had agreed on, within the timeline we expected.
We would definitely recommend Stan Boigon and his crew to our friends and family. We will keep them in mind for future renovations!

Approximate cost of services:
$33,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are always striving to improve all areas of our process, and we incorporate solutions from every project, learning from individual situations. Communication is our #1 system priority, to which we are committed to a high level of efficiency. We are very glad you were pleased with the project, and would recommend us - many of our projects come from client referrals.

Cristian Di Sanzo from Markham
Cristian Di Sanzo from Markham
2 reviews Markham, ON
10/10

Basemen Renovation

One of our biggest problems with our basement renovation project was the fact that we didn't know any contractor from a past experience. We talked to some “contractors” recommended by neighbours but we didn't feel right about them (they were like too informal for us). One day a co-worker mentioned to me about Homestars.com. I did a search and selected four of the contractors with good reviews. The first one on the list was “Basement Experts”. So, one night Stan came and he spent like 2 hours with us talking about the project and which options were available. Honestly it felt right to do the job with them. We saw the rest of the contractors I found on the Homestars.com site but we knew “Basement Experts” was the one. The quote was not the most expensive, neither the cheapest but it wasn't about the money. Stan transmitted a sense of Peace of Mind which we were looking for in a project like the basement renovation. He delivered what we agreed and they whole team went the extra mile with us. Stan, Edward, and the whole team were just great. It was exactly what I was looking for; I didn't need to be worry about who was coming to do what. Stan and Edward were in control on the execution of the project. We were watching different crew of people going back and forth according to the work required. Everything happened according to the plan and the same way Stan mentioned. No surprises, no extra cost. I'm so happy because finally we found a group of professionals that I can count-on for this type or work. Even more than that, Stan provided some contacts for other professionals I need for other work. I will recommend this company over and over. They are the right option if you want to have peace-of-mind on your renovations.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We pride ourselves on offering true value to our clients; quality workmanship at competitive pricing. More than that, our high standards of customer service and really paying attention to the needs of our clients is what we feel sets us apart. We enjoyed working with you on creating your lovely new basement space!

Pina Carpino from Richmond Hill
Pina Carpino from Richmond Hill
4 reviews Richmond Hill, ON
10/10

Kitchen Renovation

From our first meeting we were impressed with Stan Boigon. Other contractors who we called for a quote all seemed in hurry. Stan spent a great deal of his own personal time to discuss the scope of the project with my husband and I (without him knowing at the time if we would give him the job!)

He provided us with a detailed written quote. He co-ordinated all aspects of the project and used qualified licensed professionals (electricians, plumbers, etc.) who arrived as scheduled. Stan kept us informed of what was happening and when. He returned all phone calls and emails. All work was completed on time and for the amount agreed upon.

We have now have a beautiful new kitchen that truly can be featured in a magazine.

I especially want to thank Ylber and Erna (both subcontractors) for their quality of work. And of course many thanks to Stan.

For my next reno I am without a doubt calling Stan!

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

A kitchen is the heart of the home, and you can't rush that! Our detailed quotes and consistent communication with clients ensures a smooth-running project that puts the focus on client satisfaction. We're so pleased you are loving your new kitchen!

Daniel Marks from Richmond Hill
Daniel Marks from Richmond Hill
1 review Richmond Hill, ON
10/10

Home Theater Room

I contacted a number of different Contractors to see about getting quotes to have the construction of my home theater project. I spent a lot of time investigating how to build a home theater, proper sound proofing, shape of the room, etc.

Stan Boigon came over and then sent me a quote. The quote was extremely detailed, and everything we discussed was outlined in the quote, including the timing of payments during the course of the project. I was very impressed. The price of the quote was very reasonable, and Stan promised to have the theater built before the Super Bowl.

Every contractor (framer, electrician, dry waller, taper, painter and carpet installer) that came over was amazing and very professional. I was very impressed with the quality of work completed and they all showed up on the days they were supposed to. Even when we had to make changes to the original plan, the additional costs were reasonable.

Stan was on top of the project, and kept me informed of who and when they were coming to the house. The theater was finished 1 week ahead of plan. It is an amazing room, and we have enjoyed using the room every day since.

I would not think twice about using Basement Experts again for any other project, because I couldn't be happier with the work and customer service I received.

Approximate cost of services:
$12,500.00
Was this review helpful?
Company Response

We are very proud of our home theatre projects, and this renovation was no exception. We employ steady, responsible crews who adhere to the high customer service standards that we set for them. We are very happy that you will be enjoying many Super Bowls yet to come in your new home theatre.

Chris & Vikky in Leslieville
Chris & Vikky in Leslieville
3 reviews Old Toronto, ON
9/10

Basement Finishing

Stan and the crew finished our unfinished basement on schedule and within budget. We were pleased with their professionalism and the quality of their work. Stan's quote was very detailed and he provided a daily schedule and kept it updated throught the project.
We had a new living area and full bath installed as well as refinishing the stairs. The unfinished floor started out seriously uneven but they were able to work around the problem without breaking the bank. I highly recommend Basement Experts.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

This was a great project; our goal is to work with our Clients to provide options when issues arise, to ensure they are pleased with the results - without a runaway budget!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renovation Experts / Basement Experts

We offer complete home renovation service: basement renovation, bathroom renovation, kitchen planning and remodeling; our service is offered all over the GTA. We work with commercial and residential clients.

We have over 20 team members working to the highest standards.

As experts in their field they each bring over 10 years of experience.

Our plumbing, electrical and HVAC trades are all fully licensed.

We are fully insured and provide warranties on all our work.

Detailed written quotations are provided on all our projects.

We are proud to provide references for our work and our testimonials highlight the complete satisfaction our customers have received through working with Renovation Experts.

CATEGORIES
Kitchen Planning & Renovation and General Contractors
PRODUCTS
Kitchen Cabinets Counter Tops
SERVICES
* Basement Finishing * Basement Bars * Basement Kitchens * Home Theatres * Basement Spas and Bathrooms * Basement Fireplaces * Basement Staircases * Basement Walkouts * Basement Gyms * Bedroom and offices * Design and consultation * Complete kitchen and bathroom remodelling * Custom cabinetry * Granite & marble counter tops * Flooring and tile removal & installation * Custom trim work, doors, baseboards, crown moulding * Opening of doorways & interior walls * Electrical & Plumbing relocations * Pot lights * Heated floors * Interior & exterior painting * Demolition & removal of material eg. flooring, cabinetry, etc. * Fireplace removal & renovations/updating * Opening up walls * Tile & hardwood flooring installation * Kitchen counter - Granite supply & installation * Spot lights installation & patching & re- finishing * Outside entrances * Crown moulding & trim work, * Design & consultation * Plans and permits * Project Management & consultation * Knob & Tube wiring removal & re- wiring * Insurance work restoration * Mould remediation * Additions * Complete custom home building * Commercial: After Hours & weekend remodeling work. * Interlocking & stone work
BRANDS
Basement Experts, Renovation Experts, Addition Experts
STYLES
Modern, Contemporary
SPECIALITIES
Kitchen Design & Remodeling Home Additions Basement Lowering General Home Renovations Special Renovations Custom Home Building Interior Design Entertainment Walls
WEBSITE
http://www.renoexperts.ca
YEAR ESTABLISHED
2000
PAYMENT METHOD
Cheque
LICENSES
Metro Toronto Renovator Licence # T85-4428423
MEMBERSHIPS
Renomark, BILD, BBB, CFIB,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Years on all materials and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.