John Bell Painting

Paint & Wallpaper Contractors
Toronto ON M1W 1T6
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Beth Contracting - Toronto Annex
Beth Contracting - Toronto Annex
7 reviews Toronto, ON
5/10

Interior painting

The neighbour to our semi-detached house had a plumbing leak, and water escaped into our house and damaged the ceilings and walls on two floors. We called a couple of contractors for quotes on the repair and painting required, and chose John Bell. They certainly charged a premium price, which we were willing to pay because we expected a premium job-- but it didn't quite work out that way. The two painters they sent appeared to be sub-contractors, rather than employees, so their intent was to get in and get out as fast as they could. The painting was excellent, their clean-up pretty good, but the repair was not at all up to a professional standard. The ceiling in one area, where the damage had been the worst, was left with minor but visible undulations. I objected about this to the painter, but he defended it, so rather than have a confrontation, I simply said I would see what Mr. Bell himself would say about it. I expected he would check in with me following the job to ensure everything was satisfactory, and I could take it up with him then. Alas, no follow-up call. Once they got their money they were gone. Then a few days later I discovered they had even missed repairing damage at the bottom of one of the walls, on a wall they were supposed to paint entirely. A very disappointing experience.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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