Better Contracting Services

Roofing
Toronto ON M9W 4P2
Write a Review
Write a Review


Roger Pett in Scarborough
Roger Pett in Scarborough
2 reviews Scarborough, ON
9/10

Eavetrough replacement

Desmond came around, at the time specified to do the estimate. Estimate included complete eavestrough replacement on a 2300 sq foot home, and included gutter guards. Price only slightly higher than other contractors that did NOT include gutter guards! No complaints there!

Took them about 2 weeks before they could give me an installation date, and it was the next day. They lose marks there on scheduling - they should be able to set up the date with a bit more notice.

Installation team was competent, and explained a couple of installation quirks. Cleanup was OK, although there were a few small metal shards left around. Given the scale of the job, I'm not surprised they missed a few, so this was not a problem.

I liked the fact that an inspector came around the next day to see the job. They obviously take some care in quality control. He fixed up a minor item that the installation crew could not handle; they had run out of downspout, and so could not run an extension away from the house.

Overall - I'm quite happy.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Work scheduling could be improved. It's not good to call a customer and say "I have an installation slot tomorrow". I recognize that you need to keep the installation teams busy, but you should be able to schedule with a little more notice than that.
Any advice to offer fellow homeowners facing a similar project?
Interesting to note that this company has 2 divisions. The aluminum division seems to get good reviews, while the roofing division does not do as well. This company should be on your "short list" for eavestrough work.
Was this review helpful?