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This entry did not meet HomeStars review criteria.
Betz is finishing my pool this week and I couldn't be happier. Everything from the pool, to the landscaping, night lighting, etc, looks fantastic. There's a reason Betz is known as the absolute best pool company in the business. All crews involved with the project were friendly and courteous. Marc Luff, Paul, Doug, Dave, Jason, Mark, Jessica, Carol-Ann, Jeff, Scott, Tony, and everybody else that I'm forgetting - keep up the great work! It's good to know that there are contractors that actually care about their customers.
After shopping around, we decided to retain Betz to transform our backyard in the fall of 2014. We are very happy with the results and the service we continue to receive. No complex project is ever smooth and ours was no exception. That being said, the Betz team (especially Marc Luff) were and continue to be extremely responsive and helpful.
When we built our home in 2013 we used Betz pools to install our pool and do the landscaping for both our front and back yard as well as over see our swing set construction and inground trampoline .We are truly happy with the work that they did . From the very beginning Marc luff from Betz pools was extremely helpful with ideas and strategies to make our dream come true back yard a reality ! We are enjoying our oasis in the city very much!! And if anything arises Marc is just a phone call away helping out to fix any problem that may arise . I am very happy with the service that Betz provides and I would highly recommend anyone to use this company .We are truly grateful to Marc luff and the whole Betz pools team for the spectacular job they did!!
We have been a client for the last 4 years and this season the pool opening was delayed after one issue after another cropped up but happily Betz after being notified about the issues came to the rescue. Marvin Betz, the owner got involved personally and all ended well and now we have a beautiful pool ready for BBQ's for the upcoming weekend. Good company, Great service. Highly recommended.
We hired Betz to install a pool in 2013 and do landscaping as part of the installation. The initial install was very good but the landscaping involved fixing our front steps this work was not good and has to be completely redone. We also had a Badu Jet installed with the pool and it has stopped working - as another reviewer mentioned we are now waiting for someone to come look at it to fix it. Betz seems very good on the initial install but really struggles with maintenance.
We are thrilled with the work that Betz has done in refurbishing our pool and landscaping our yard. Right from our first meeting with Marc Luff through to construction and the finishing touches, it was an almost seamless experience. The quality of the work and the tradespeople involved have been excellent. The final result has truly surpassed our expectations. A special thank you to both Marc and Carol Ann Betz for their attention to everything.
After selling our cottage, we decided to build a paradise in our backyard. The challenge was that we already had a large patio and gardens around the sides of the backyard. In the middle of the backyard was a green space that used to have a large play structure. As we brought in different pool companies, I asked them to turn green (grass) blue in the exact shape.
We met with a few pool companies and this was difficult due to the backyard already being landscaped and the grading of the land. We thought that this was going to be a great challenge until Mark from Betz came by.
He said we can do this and I have an idea that will make it blend into your backyard, so that it will look like it was always there.
After a few more meetings, Mark provided us with the drawing and we were blown away with how he was able to create a unique pool that had the feeling of a spa. Based on this we decided to move forward.
The day they started, we were away on vacation, but they said don't worry about it and enjoy your vacation. There were a few issues that occurred while we were away, but Mark and the rest of Betz took care of everything.
For the most part their trades are very professional and there were a few delays during the process. The original goal was to finish in 4 weeks and it took them 6 weeks to complete.
The final result is beautiful and we have had many friends and family ask us who did our pool. We would highly recommend Betz to anyone.
Dealing with Betz was a seamless experience from start to finish. No surprises, no hidden costs, no excuses! This was our first "pool build" and these guys made it simple! Thanks a lot!
We just had a pool put in by Betz and we couldn't be more satisfied. They provided more than just a pool - more like a true oasis. We knew we wanted a pool and some sort of outdoor living space and they helped us to develop a vision for how we could maximize family living in our backyard.
We were impressed right from the initial meeting. Marc spent almost 2 hours with me listening to our wish-list and educating me on the various things to consider. It was less of a sales call and more of a true consult. As a result, the final design really represented the ideal space for us - we feel like we're at a resort in our own backyard!
Marc and his team provided excellent guidance on design and material options, even personally taking me to visit other project sites to review options in person. He also took time on a Sunday morning to ensure he was at the house for the final inspection with the local by-law officer.
It was also great to work with a company that could provide a complete solution - not just pool installation but stone work, landscaping, concrete and fencing, etc.
It's been a pleasure dealing with everyone within the Betz organization and their partners - from the design team to the landscapers to the pool technicians, etc. We can't say enough about them! We always had quick responses to our questions and regular updates were provided throughout the project. We HIGHLY recommend Betz!
For over 80 years Betz Pools has been Ontario’s premium designer and builder of custom in-ground concrete & vinyl pools and spas. We also specialize in pool renovation, landscaping, pool service & repairs and are an authorized dealer for Generac standby generators. Betz Pools is now the leading source for turn-key Total Backyard Design Projects and is proud to have scores of regional and national awards to its credit. Betz also operates a swimming pool and spa supplies store with water testing, chemicals, pool toys, accessories, acrylic spas, barbecues and everything you need for backyard fun.