Betz Pools

Swimming Pools, Spas & Hot Tubs
Whitchurch Stouffville ON L4A 2T1
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Reviews for Betz Pools

Average customer rating:
8.4 10 (47 reviews)

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Lynn Kauffman in North york
Lynn Kauffman in North york
4 reviews North York, ON
10/10

concrete pool and landscaping

Our pool has totally exceeded our expectations. Marc Luff was there for us every step of the way. He was creative,candid, honest and didn't try and oversell us. Carol-Anne Betz did a beautiful design (dark inkblot shaped pool with a shallow wading pool area for our young grandchildren, hottub, waterfall) and was responsive to our every need. Every large project inevitably encounters unexpected issues. An important measure of a service provider is how they deal with them. Our pool was a large job that entailed a lot of excavation and grading and resulted in a few surprises that no one could have foreseen. Betz handled everything responsively and professionally and the pool still came in within the budget and aggressive timing we agreed to. Betz consistently went over and above what we would have expected and we give them an enthusiastic 10 plus star rating. Our backyard is spectacular!

Approximate cost of services:
$175,000.00
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Amy C.
Amy C.
3 reviews East York, ON
10/10

Backyard Pool, Lanscaping, Decking, Spa, shed

I have used Betz twice now, and have always had my expectations exceeded. They are very prompt, helpful, thorough and have made beautiful Oasis's in my last two homes. When I moved and wanted to put in a pool, I knew that I wanted a Betz Quality design and execution, and I was right. Fabulous company to work with.

Approximate cost of services:
$275,000.00
1 of 1 people found this review helpful.
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Danielle F.
Danielle F.
6 reviews Richmond Hill, ON
10/10

GUNITE POOL And CONCRETE DEECK

BETZ IS SIMPLY THE BEST. MARK LUFF CREATED AN AMAZING DESIGN WITH LITTLE ROOM TO WORK WITH. OUR POOL IS STILL BEAUTIFUL 7 YEARS LATER! AND THE SERVICE IS GREAT; A PHONE CALL AND THEY ARE QUICK TO RESPOND AND SHOW UP TO HELP. ALL EMPLOYEES ARE PROFESSIONAL, FRIENDLY AND COURTEOUS. WE LOVE GUIDO!!!!!

Approximate cost of services:
$59,000.00
1 of 1 people found this review helpful.
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Terry from Thornhill
Terry from Thornhill
1 review Thornhill, ON
10/10

New pool, service and mainenance

Betz pools was very knowledgeable and extremely dependable. Marc Luff was and still is my consultant after 3 years. He is my guy to go to for all my questions and concerns. Love my backyard my country home without leaving the driveway. After service is amazing!

Approximate cost of services:
$175,000.00
1 of 1 people found this review helpful.
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m from North York
m from North York
2 reviews North York, ON
8/10

pool design and construction

We contracted Betz to design and build our first pool this past summer. After meeting with several pool companies we felt the most comfortable going with Betz (they're quote was exactly in the middle of a wide range offered by the other companies). Marc Luff showed a great deal of respect for our budget and our desire to have the project completed by mid-summer. He come up with creative ways to give us the pool we wanted within our budget and on schedule (despite a lot of bad weather throughout july). Betz's staff, crew and sub-contractors demonstrated a lot of professionalism before, after and throughout the project. We are very happy with the final results.

Approximate cost of services:
$90,000.00
1 of 1 people found this review helpful.
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Philip Lieberman from Toronto
Philip Lieberman from Toronto
1 review Toronto, ON
10/10

In-ground Concrete/Gunite Pool & Decks

I have used Betz Pools for the design, construction and on-going pool maintenance and servicing on 3 concrete/gunite pools at 3 different homes over the past 15 years. In particular, I have a deep and long-standing relationship with Marc Luff, one of the owner-partners at Betz. Marc was the lead point person on my first design-build of a gunite pool, and we have had an excellent working relationship over the past 15 years.

Betz is, in my view and after significant due diligence, the best design-build, turnkey pool & landscape (both hard and soft landscape) firms in Ontario.

They are excellent at listening to clients' needs and demands at the initial planning stage and can provide complete turnkey solutions for creative and well-built pools, as well as all supporting hard and soft landscapes.

There is no doubt that Betz is not "cheap" nor a discount contractor. They may in fact be at a premium. Having said that, in my due diligence their premium is both reasonable and valuable as they have decades and decades of experience in building all types of inground pools.

I have found my experience with Betz to be outstanding across the organization. Their pool construction team are both courteous and neat, respecting the need at the end of each construction day to keep the immediate site as well as neighbours' properties as clean and tidy as possible under construction conditions.

There are a lot of bells and whistles that can be added to the back garden and swimming pool. I have found Marc Luff and his team to be very reasonable in what they promote and they have a good sense of their client, his or her needs as well as budget so as to provide clients with the best solution for a given budget.

I think Betz has consistently done an excellent job at executing the design and construction of our 3 pools and hard landscapes on time and on budget (always, however, weather dependent ... even Betz can't control bad weather days).

The construction of both pools and hard/soft landscapes is a very big expense in the context of a home and can add priceless enjoyment to a home. Consequently, great construction and design is not enough. Unless your a "do it yourself person" and have the time to do it (which I am not and do not), the ongoing service and maintenance of the pool and pool equipment is crucial for the ongoing enjoyment of your garden.

Brian Lilleberg at Betz on the service side is excellent and has provided me with "platinum" level service to trouble shoot and problem solve when issues arise.

Overall, I think Betz Pools is outstanding. And I like the fact that the management team is constantly trying to improve the quality and level of service.

This is a very significant investment. I've had plenty of people come to see our pool and back garden landscape as I'm happy to be a reference and source of referral business for Betz.

Approximate cost of services:
$150,000.00
1 of 1 people found this review helpful.
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Mitchell Golden from North York
Mitchell Golden from North York
1 review North York, ON
10/10

Pool/Landscaping

My pool is nine years old, and to this day the guy in charge of the job still calls me to ask permission to show my property to new clients.....Never had an issue that wasn't resolved in a timely manner. First class all the way!

Approximate cost of services:
$150,000.00
2 of 2 people found this review helpful.
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G from Ajax
G from Ajax
3 reviews ,
10/10

Pond & landscaping

We heard nothing but rave reviews from friends who had their backyard oasis realized by Betz Pools so we decided to contact them about building a pond in our back yard, along with several other companies. We decided on Betz for our landscaping project and can’t say enough about the professionalism of the company from inception to completion.

Our back yard was transformed from dream to reality. We had a picture in mind but when Betz presented their ideas, we were amazed. The work was completed on time; the workers were knowledgeable, courteous and worked long hours to complete the project. We were so pleased with the results of the back yard that we had them come back a second time to landscape the front yard. Pool company, yes, but landscaping is second nature to them. We’ve had endless compliments on both designs and we would not hesitate to recommend Betz Pools.

Approximate cost of services:
$60,000.00
1 of 1 people found this review helpful.
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9/10

Install inground pool, build large freestanding cabana, install extensive stone hardscaping, build cedar fence and gate, install exerior lighting and irrigation, and complete landscaping

We absolutely love our new pool, our backyard, and our cabana/poolhouse. For the past two years, we've used them virtually every day from early April until late October. We had an extremely satisfying experience with Betz. From the design process, through costing out the project, to construction and finalization, the people from Betz were helpful, friendly, and knowledgable. As our project manager, Marc Luff was always available to assist. We were also extremely impressed with a number of Betz's subtrades (notably, Driftwood Construction and Stone Valley Landscaping, as well as Spectral Lighting and Phazer Electric), whose excellent work and friendly and skilled personnel made the job smoother and much more pleasant. Their choice of first-rate subtrades reflected very well on Betz as a company. The service (maintenance, cleaning, follow-up, etc.) that we have received since the completion of the pool has also been excellent.

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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More about Betz Pools

For over 80 years Betz Pools has been Ontario’s premium designer and builder of custom in-ground concrete & vinyl pools and spas. We also specialize in pool renovation, landscaping, pool service & repairs and are an authorized dealer for Generac standby generators. Betz Pools is now the leading source for ...
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