Fulfilling a deep desire to have a backyard pool we chose Betz as we had heard that they were one of the very best in the Pool Industry. Our experience with them was top tier from day one. Our Sales Rep Mark Luff was professional, knowledgeable and very accommodating and always made himself available upon request. All staff and crew who worked on the job were supportive, very courteous and highly skilled resulting in delivering a product that surpassed our expectations.
During the construction phase all crews were punctual, never looking at the clock even working late into the evening when necessary as there were the occasional rain delays. They were always very mindful of our neighbours and cleaned the surroundings including sidewalks and roadways at the end of the work day. So much so that our neighbours commented how respectful they were. They always secured all work related equipment ensuring that the site was safe.
We now have the backyard oasis of our dreams and have been able to share it with family and friends who have heaped nothing but praise......the immediate response always being WOW this is outstanding/amazing!!! We are extremely happy and are very eager to recommend Betz to anyone thinking about installing a pool. It's now been approximately 2 months since job completion and even now Mark still checks on us from time to time to ensure that everything is running smoothly!!!! We give them a 10 out of 10!
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- Any advice to offer fellow homeowners facing a similar project?
- Do your homework and be prepared for the initial consultation so that that the Sales Rep will know what your dreams and expectations are. Especially be open regarding your budget for the project.