Brannan's Appliance Repair Ltd.

Appliance Repair
Toronto ON M5R 2E2
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Appliance Repair
Brannan's Appliance Repair Ltd.
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95%

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Reviews by rating (past 12 months)

Reviews for Brannan's Appliance Repair Ltd.

Average customer rating:
9.9 10 (323 reviews)

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Christine in Toronto
Christine in Toronto
1 review Toronto, ON
10/10

Dishwasher Install

We had purchased a dishwasher we thought we could install ourselves but it was different from our old dishwasher. This contractor came the day after I called him, during the time he said he would arrive. He installed the dishwasher very quickly!

Approximate cost of services:
$200.00
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Company Response

Thank you very much for this great review!

Marilyn in South Leaside
Marilyn in South Leaside
3 reviews East York, ON
10/10

freezer repair of side by side frig

I had heard Steve Brannan on CBC Radio 1 on the noon call-in show about electrical appliance repair and was impressed with his no nonsense approach to repairs. When I realized my freezer was not working I looked him up on the internet and called. He came the next morning and diagnosed and repaired the freezer in less than an hour. He explained what went wrong, how to detect the problem and how to handle the recovery of the freezer. I was reassured and very pleased. Very professional.

Approximate cost of services:
$294.00
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Company Response

Thank you for your wonderful review,

Regards,

Steve Brannan

Sheila Forbes in North york
Sheila Forbes in North york
2 reviews North York, ON
10/10

dishwasher not washing properly

At the recommendation of friends, I called Mr Brannan when it became very obvious that the items on the top rack of the dishwasher weren't being washed. He made an appointment for two days after my call, arrived early in the "noon to 3 p.m." window, made a speedy diagnosis, removing the guck and grease that wasn't helping the flow of water, replacing worn parts, then putting it all back together and letting it run a cycle to make sure all was well. Excellent service, very reasonable and he didn't lecture me on my dishwasher inadequacies as a previous serviceman had. And my husband even noticed the glasses are actually clean now!

Approximate cost of services:
$200.00
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Company Response

Thank-you so much for the great review! I appreciate you taking the time to write it. It was a pleasure working for you.

Luis Seco in East york
Luis Seco in East york
2 reviews East York, ON
10/10

Dishwasher repair

I contacted him through homestars with a clogged dishwasher and he responded immediately; arrived on time, fixed the problem promptly, explained how to make sure it does not happen again and even showed me how to do it myself if I had to clear the water ducts in the dishwasher.

Approximate cost of services:
$140.00
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Company Response

Thank-you so much for this positive review, It was a pleasure doing business with you.

Regards,

Steve Brannan

H&J in Toronto
H&J in Toronto
3 reviews Toronto, ON
10/10

Dishwasher repair

I have used Brannan Appliance repair for over a decade, the last visit he fixed my dishwasher once, within a year he was back to fix it again but told me that this would just keep happening, if I wanted to save money I should give up and buy a new one. This is typical, he does great professional work but when he sees that it is hopeless he stops taking your money and gives you the straight goods. Lots of others just keep taking the money. First class and very professional.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for this great review!

Peter
Peter
7 reviews York, ON
10/10

Dishwasher repair

The epitome of professionalism, from first contact to schedule an appointment to the end of the repair. I would not hesitate to recommend Brannan's Appliance Ltd. for appliance repairs. Thank you!

Approximate cost of services:
$147.00
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Company Response

Thank you very much for this great review!

emberardini
emberardini
1 review Scarborough, ON
10/10

Dishwashing was leaking

I have known Steve for over 20 years. When I have an appliance issue, he's the one I call and the one I recommend. He will come in and instantly know what can be done. If it's better to replace the appliance than fix it, he'll tell you.

Approximate cost of services:
$120.00
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Company Response

Thank you very much for this great review!

hd1965
hd1965
7 reviews Toronto, ON
10/10

Washing Machine Repair

I found Steve through Homestars, and he lived up to his 'top of the crop' ranking.
Call his number, you'll get voicemail... but he'll get back to you.
Just as other reviewers have said, he 'diagnoses' over the phone. Gives you an estimate, and no pressure... If you commit, he comes through, turning up on time and sticking to the price he quoted. I can't speak highly enough of the professionalism of this guy. Just trust him!

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for this great review!

Linda from Richmond Hill
Linda from Richmond Hill
11 reviews Richmond Hill, ON
9/10

washing machine repair

My washing machine drum stopped spinning and after research, I personnaly bought the part needed. Steve came on short notice which was great. The part was correct and Steve installed it and the spin cycle worked. A couple of hours later I ran a full load of laundry and my floor was completely flooded. Steve came out the next day and by phone told me everything was ok and to call a plumber. This is where the miscommunication came in. After 12 years of everything working fine, then after a repair, everything went wrong I started to ask questions that I needed to ask to eliminate other possibilities. I think I would have been ignornant not to ask questions. I felt he got defensive with me questioning his expertise. Regardless in the end I did call a plumber. More $$$. Although they did have to snake out the actual drain hose from the washing machine the main problem does appear to be with the plumbing. The plumber, who was great, really explained the possibilites clearly and although we still don't have an absolute clear understanding of where the problem is (appears to be a grading issue and wrong connection right now as the snaking of 20 feet was clear)I will be moving forward with the plumber. I want to apologize to Steve but also ask him to please understand that the coincidence of never having a plumbing issue in 12 years, to a repair job, then a major problem it was my right to question and explore other possibilities of his work. Now I'm just upset that I forgot to get Steve to help with my dishwasher! I hope this clears up some misunderstandings.

Review has 1 previous version
Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Wow, my first bad review!

I always test product after a repair and always advise customers to watch repaired product closely for the first couple of loads, trouble can occur at anytime, especially after an older machine is serviced. When advised of her problems I returned the following day to double check the repair and see what went wrong. I disassembled the machine but could find no problems with leaking, upon further testing I found a laundry drain system that was backing up when the machine was used on a full water level setting. I advised Linda over the phone of this problem and showed her son where the drain was backing up. I suggested that a plumber would be required to correct the problem. There was no charge for the return visit or for the time disassembling and testing the machine and laundry drains. I thought I had done the right thing under the circumstances...

Then I read this review...

I called Linda back right away to discuss her problem. I explained that the problem was not with the washer but with her plumbing system. The drain backs up and overflows when the washer is set to the maximum water setting. Over time lint and dirt can accumulate in laundry drains causing them to back up. I asked Linda to try the washer while watching the drain to verify for herself that this is the problem. I have recommended a local plumber who should be able to correct her problem. Linda is willing to print a retraction if the problem turns out to be what I suggested it was in the first place.

I always try to do my best, and I admit to my own mistakes when I make them.

Thank you all for your support and reviews.

Regards,

Steve Brannan

Gary and Nicole on Woodfield
Gary and Nicole on Woodfield
4 reviews Toronto, ON
10/10

Gas Stove repair

After calling him first thing in the morning, Steve was out a few hours later. He's honest about what can and cannot be done, and is prepared to give you a break if it turns out it can't be fixed. But thankfully in our case he was able to fix it, and just half an hour later had it up and running again. Will always think of him first when I have something that needs repairs.

Approximate cost of services:
$150.00
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Company Response

Thank you very much for this great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brannan's Appliance Repair Ltd.

If you would like my help, please contact me by phone directly at 416-492-0758 or email me directly at brannansappliance@gmail. com Steve from Brannan's Appliance Repair Ltd. is heard on CBC Radio's Ontario Today, CBC TV's Marketplace, CityLine, CFRB radio. Brannan's Appliance Repair Ltd. offers repairs to washer, dryer, fridge, ...
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