Brick

Bought an expensive fridge three years ago (Bosch). Thought I was getting a good deal at the Brick. Last year the fridge broke down and the food in it was freezing and the ice maker was not working. The Brick took quite a while to respond and send a tech over to fix it. The fix only lasted a while and the same problems started happening. I am still waiting for it to be fully fixed. The Brick has used various excuses to avoid honouring their extended warranty. Buying appliances at the Brick is definitely not worth the bother . Awful customer service.

Arrived at the store 30 minutes prior to closing, was desperate and got the help I needed fast. After waiting already 4 days for a repair man to fix my washer, was told it would need to be replaced. With a family of 5 at home, laundry is a daily occurence. The salesman assured me quick delivery was possible and helped me select the best model to fit my needs. Thank you.

We were looking to purchase a television and setero system for our home. When we arrived at The Brick they were most helpful in helping us select the appropriate tv for our use. They explained to us the difference between, LCD, plasma and, projection LCD. They also explaind the advantages and disadvantages of all the choices. We ended up choising a 50" LCD projection TV and couldn't be happier with the product.

got a sofa, love seat and a chair from brick 2 months ago, the leather has changed color already, very bad qulaity, rude staff and they damaged my wall during delivary, I should have return them , but I thought the qulaity of leather woiuld be better, and turned ot awfull

Went to upgrade my appliancess for new house. Excellent service. Salesperson Brian, was great! Provided excellent info about products and gave great discount. He even answered a question about my new washer when he wasn't working.