I can't even express how grateful I am to Mike. I was the unfortunate victim of bedbugs, and then an unfortunate victim of another Pest company that took total ADVANTAGE of my little knowledge of what to do about these critters. I spent several nightmarish months with this other company who bled me for more than the bugs did!, THEN I found Mike at Bugs R Us. He showed up at my place and did exactly what I wanted someone to do, he took charge, was re-assuring, super knowledgeable and very friendly, traits that unfortunately don't seem to be the norm anymore. He was so thorough, and helpful, and I am so so grateful to this company who is so obviously dedicated to doing a job well. Thanks Mike!!!