Cadillac Custom Shutters

One year ago, I had this Cadillac Shutters in to install shutters throughout my mississauga townhome and also referred my sister who had her whole house done. I moved to a new home in January of this year (2012) and had them install shutters in the front of my home. I was very unhappy with the quality of the shutters this time around and was not at all happy with how they handled my complaint. I had the owner come to my home to have a look at the shuttes and agreed that they were not a good quality and removed all ten panels and had them repaired. When I got all ten panels returned they were in better condition, but still not the same quality I had one year ago.
The thing I was most upset about was how they handled my complaint making me feel I was being too picky and did not follow up after I made a second complaint after getting the repaired ones installed again. They made me feel bad for complaining. They say the sutters come with a lifetime warranty, but hopefully you don't need any repairs done because they might give you attitude when doing so. From my recent experience with this company I would never recommend them again. It's too bad because I still need the back of my house done and have just found another company to do them. The price of Cadillac shutters is cheap, but I guess you get what you pay for!