Canada's Home Renovations Depot

Heating & Air Conditioning
Showroom Dixie Outlet Mall 1250 South Service Road Mississauga ON L5E 1V4
Write a Review
Write a Review
HomeStars
Heating & Air Conditioning
Canada's Home Renovations Depot
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canada's Home Renovations Depot

Average customer rating:
8.8 10 (46 reviews)

Sort by

catharinemscott in Toronto
catharinemscott in Toronto
1 review Oakville, ON
6/10

Mitsubishi Heat Pump

Just be made aware that these units do not work in very cold weather. Ensure that you have alternative heat source for extremely cold weather (i.e. polar vortex) in southern Ontario. Mine stopped working in the middle of the night when it got down to -21C and this is when you need heat more than ever.

Was this review helpful?
Company Response

Dear Catharine,

We want to start by saying we at Canada's Home Renovation Depot greatly appreciate your business. We certainly try to deliver the best customer service possible for all our customers. In response to your concern, in the past few years we have installed over 20 units of the same product (Mitsubishi) in your neighbourhood. The night which you are referring to was the coldest night in Canada in the last century. It was -40 degrees with the windchill. The same product which you had a problem with that evening is highly regarded as one of the best units in the world by technicians and all of its users. We apologize for the inconvenience you have experienced, unfortunately the extreme weather conditions that evening caused multiple electrical and structural failures all across the country. However in regards to your discomfort on that particular occasion, we would like to offer you a 15% discount for your next purchase with us.

Thank you very much for your business and voicing your concern.

Sincerely,
Management at Canada's Home Renovation Depot

Home owner
Home owner
1 review Mississauga, ON
0/10

Ductless A/C

I had a ductless a/c wall unit installed by this company. Did not have a good experience when I started to have problems with the unit when they gave me the run around trying to resolve the problem. I had to pay for the repair out of my own pocket. You are much better off going to a bigger company they have more resources to deal with issues and honour a warranty. BUYER BEWARE! NEVER AGAIN!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Sorry, we do not recognize this client. Since no name or address is given to address the issue.
Thanks
Brian White
Manager

Charu in Toronto
Charu in Toronto
2 reviews Toronto, ON
10/10

Top notch value priced service

Last year brian sent a technician to assess our old ac & recommended replacing. As it was already fall we waited till may.
I am exceptionally happy with their service. Extremely responsive work weekends. Alex worked hard to get me the ac installed in 1 day as I was traveling.
Brian quoted me an excellent price for ac incl 10 yr part & labour.
I have nothing but praise for this company. Everyone I spoke to or worked on my project was friendly & extremely professional & dedicated to ensuring I get the ac installed at the best possible original e.
Enercare & other companies I contacted were not responsive.
Save yourself time & money. Go with canada home renovation.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much! We at Canada's Home Renovation Depot love to hear such kind compliments! We're glad we can be of service to you at any time. Thank you for trusting Canada's Home Renovation Depot for your cooling and heating needs. The company committed to you and your family for excellent customer service.

lcoburn
lcoburn
1 review Toronto, ON
10/10

Air conditioning equipment

Installation of Air conditioning systems in 3 rooms in home with no ducts. (Home is heated with hot water radiators)

Was this review helpful?
Company Response

Thank you very much for your business and taking the time out of your busy day to write about your experience with our company. We're glad you're happy with your new products!

Brian White-

petra
petra
1 review Toronto, ON
10/10

AC/Heat pump installation

Excellent pre installation service. Alex (sales consultant) was always available to answer my questions and address my concerns. Knowledgeable, experienced and efficient installer. Would definitely recommend this company.

Was this review helpful?
Company Response

Thank you very much for your business! We at Canada's Home Renovation Depot take pride in excellent customer service. We appreciate your kind words towards our sales consultant Alex.

Brian White-

Satisfied C.
Satisfied C.
1 review Toronto, ON
10/10

Two new ductless Air Conditioning units

The work exceeded my expectations... Alex and his team were fabulous.... The workmanship and the overall installation was excellent....the units work great

Was this review helpful?
Company Response

Thank you for your business. It gives us great relief knowing we exceeded your expectations! We will definitely let our team know about the great work!

Brian White-

Dimo
Dimo
1 review Toronto, ON
10/10

Air conditioner

Excellent work, great experience from sales to service, rarely do I see professionalism with integrity.

Was this review helpful?
Company Response

Thank you for your business and trusting Canada's Home Renovation Depot. We truly appreciate your business!

Brian White-

pat_defalco
pat_defalco
1 review Toronto, ON
10/10

Furnace and air conditioning

Your sales person Alex is very professional and courteous he took his time to explain the difference type of options we could use to heat our home . We took his advice and install the furnace that he recommended . He also suggested we install Ductless system in the upper floors of our house To help with the heating and air-conditioning

Was this review helpful?
Company Response

Thank you for trusting Canada's Home Renovation Depot. Our team takes pride in product knowledge and we take that very seriously. Our team is equipped with many years of experience and it is our job to make sure our customers are always happy at the end of the day. Thank you again for choosing Canada's Home Renovation Depot for your heating and cooling needs!

Brian White-

Richard
Richard
1 review Toronto, ON
9/10

installation of ductless air conditioner

There was two gentlemen that arrived on the day and time that was scheduled. They introduced themselves and then proceeded to inspected the area where they needed to install the unit both inside and outside of the house. They put down a tarp at the front door to protect the floors.
They were very efficient and didn't stop working until the installation was complete. They cleaned the debris inside and outside of the house and took away all the packaging the unit came in .
They tested the unit with me to make sure it was working and briefly went over the remote control. They gave me the both the installation and remote control user manuals.
That evening I received a call from Alex to make sure that everything was to my satisfaction.
I was completely satisfied and wouldn't hesitate to recommend this company to anyone.

Was this review helpful?
Company Response

Thank you very very much, sir
For appreciating our product and workmanship.
If I can be any further help in future.
Please don't hesitate to call me.
Thank you for your Buisnes.
Alex

sajjadk
sajjadk
1 review Toronto, ON
10/10

Furnace and ac installation

Alex visited my house and inspect everything, he was very professional, he then send an installer who was also very experience, thank you for great job

Was this review helpful?
Company Response

Than you very much sir for great feedback.
I am very happy that you and you and your family is
Happy and satisfied with our product and services.
Thanks again
Alex

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada's Home Renovations Depot

Canada’s Home Renovation Depot Since 1995, we're your experts in heating, air-conditioning, flooring, windows and doors. Committed to delivering great customer experiences.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Guelph?