We had our cabinets refaced, and new quartz countertops and backsplash installed. The new kitchen looks excellent - exactly what Canlik told us it would look like. They have made our kitchen look a million times better and the team was very responsive, professional, and efficient. The only reason I am not giving the company a perfect rating is that on one of the days they were installing the cabinets they did some cabinet cutting in the kitchen and as a result, sawdust had spread all throughout the house. I asked Canlik to do any further cutting work outside (which is a direct walk-out from the kitchen) and they obliged. When they came back to install the countertop they did their cutting in the backyard and really minimized the dust and mess in the house. Well done, highly recommended.
- Approximate cost of services:
- $12,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Akiko
Thank you for your compliments and comments. We are very pleased to know that you love your newly upgraded kitchen.
Regarding the saw cutting arrangement, please accept our apology for not having enough communication with you. There were one situation and one consideration that we need to or decided to do the cuttings indoor. First consideration was the safety under the weather condition. Our installers can handle the extreme cold but dry condition. However, our lead installer worry about the safety if they cut outdoor under the very slippery condition because of the freezing rain. There was also situation that some cutting was done on existing cabinets, which were attached on walls. We thank you for your prompt action to tell us that you are allergy on dust. Hope this did not cause you too much discomfort. Fortunately, the beauty of Refacing projects is that there are usually not too messy and minimal cuttings.Thanks again for your business. Enjoy the kitchen.
Canlik Project Co-ordination Team
Victor | Simon | Madeleine