Canlik Kitchens

Kitchen & Bathroom - Cabinets & Design
Toronto ON M1S 3R2
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Reviews for Canlik Kitchens

Average customer rating:
9.7 10 (221 reviews)

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ron and gail in Toronto
ron and gail in Toronto
1 review Toronto, ON
10/10

kitchen reno

Not only did they reface the cabinets but also constructed new items for the kitchen. Victor and Pauline had some great design ideas which were incorporated. They started and finished the job on schedule. We are totally satisfied on all levels. Fantastic professional attitude from everyone. Calls and inquiries were answered immediately to our satisfaction. We had a very different air exhaust fan ordered from California and they did a superb job of installing it. As a matter of fact, Pauline discounted the original quote because it went better than expected. They also painted two chairs for the family room at a very reasonable price. In our opinion they go above and beyond what is normally expected. When we do our bathroom, guess who has the job. As Pauline said to me, "Your kitchen is our kitchen". What a great standard to live by. They have made our dream kitchen a reality.

Approximate cost of services:
$0.00
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dawn in Scarborough
dawn in Scarborough
9 reviews Toronto, ON
4/10

Full Kitchen reno

*****Update Jan 2017 : about 5 years post kitchen reno the hinges were all degrading and falling apart and the company did come and repair them. We have cupboards that are delaminating already but the company will not do anything to recitify this. I do believe that 5 years only and the cupboards should not be delaminating. It is on upper cupboard, around the drawers, and they are not near any water and there is no reason for these to be doing this. IN the future, I would never use them again. I would NOT recommend this company as for longevity as it seems like they are focused on making it look good but not to last.Full kitchen reno.

Original Review : Started on time and ended on time. Very little additional cost to quote . Added a little electrical things and therefore the cost was up maybe 2-3%. Design and drawings were done about 1 month prior to moving into our new house. They were very thorough. The workers who came were polite and cooperative. The "foreman" or "boss" would come by nearly every day to check in on the workers and go over details with home owners. There was 1 error made and it was corrected easily and without question. The countertops are beautiful. I would recommend the company. We used them first for a re-face on the house we were selling, then we used for a full kitchen gut. I would recommend for either service.

*****Update : about 5 years post kitchen reno the hinges were all degrading and falling apart and the company did come and repair them. We have cupboards that are delaminating already but the company will not do anything to recitify this. I do believe that 5 years only and the cupboards should not be delaminating. It is on upper cupboard, around the drawers, and they are not near any water and there is no reason for these to be doing this. IN the future, I would never use them again. I would NOT recommend this company as for longevity as it seems like they are focused on making it look good but not to last.

Review has 1 previous version
Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Sarah in Downtown Toronto
Sarah in Downtown Toronto
5 reviews Toronto, ON
10/10

Refacing kitchen, renovate 2 bathrooms and hardwood flooring

Canlik kitchens was the most wonderful company to work with. We are completely satisfied with our newly renovated kitchen and bathrooms. They are professional, flexible, reasonably priced and have very high quality products and service. They also recommended a contractor PMB renovations who they worked with as a team and also coordinated the workflow with. Both companies were a dream to work with. They completed the job on time and on budget. I would highly recommend them to anyone. They made doing renovations stress-free and it was a pleasure having every member of their team in our house at all times. I would never use anyone else after having such a positive experience with them.

Approximate cost of services:
$50,000.00
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EVELYN in Alton
EVELYN in Alton
1 review ALTON, ON
2/10

custom pantry

Our experience is similar to Ian in Scarborough ,We ordered an additional cupboard for our kitchen to match the cupboards that canlik had refaced .We were very happy with the job that was done on the refacing.Not so with the cupboard [pantry] we ordered.The hinges were put on the wrong side making it very difficult to open the doors .When I spoke to Pauline I told her what had happened with very little response from her .We were having company coming and I was rushing and I asked her to at least us some knobs so we could at least open the doors.I also thought the knobs were included in the price quoted .She told me there would be a cost for the knobs plus mailing..That is when thins started to go downhill .I stated i could not believe what she was telling me .The doors were very difficult to open due to the misplacement of the hinges .No compensation was offered for their mistake .Just a weak apology . I spoke with a cabinet maker and he thought it was unacceptable on Caliks part to expect us to be satisfied with this .We ended up paying for a custom cupboard and we did not get it .The final word after having many conservations with both PAULINE andGLORIA no financial compensation will be given .We can remove the doors and take them back to them and wait another 3or 4 weeks for new doors to be made up.My question is why can you not order the new doors and we will return the other ones when the correct order comes in. I explained that we are having company and it will be an eyesore .Paulines reply was that is not our policy.My advice to anyone dealing with this company is read the fine print before you sign the contract.The discussions you have on the telephone are misleading .Have a pen and paper handy.Your conservations on the telephone when voicing a complaint will be taken out of context.Choose your words carefully.

Approximate cost of services:
$743.00
1 of 1 people found this review helpful.
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Company Response

There are similarity between Ian’s case and this case. The main question is “why both customers were very happy with the jobs that fully performed by Canlik but were unhappy when they simply purchased the materials from Canlik and try to install by themselves?

We can find the answer by looking at the concept of ”DIY” and the acceptance of a common “Company Return Policy”.

A.Concept of "DIY" vs "Turn Key Solution”

DIY stands for “Do It Yourself” solution as oppose to “Turn Key “Solution. The main factors that make the difference are the intensity of “project management” and the level of ”product knowledge”.

Project Management

Project management plays the crucial role of smooth installations. DIY customers must not overlook the intensity in planning the projects. In this case, it is customer’s responsibility to prepare all parts and fixtures for the installation. One must not assume the suppliers to provide knobs when ordering just the doors. If knobs are needed, place an order. Since it is a DIY project, the supplier does not know the situation and has no idea if customer wants to re-use existing knobs or want to purchase new knobs of particular style to fit the new doors.

Product Knowledge

Customers who choose DIY must master certain level of related product knowledge and how to install them. Otherwise he/she may face difficulty to handle technical challenges that may have faced in the installation stage. In the other hand, certain issues are very easy to address if he/she just knows how to do it. In this case, customer must understand that there is no “Left” or “Right” for doors in square profile. A “Right” square door has hinges in the right hand side becomes a “Left” door after being turned 180 degree. In other words, there is no “Right” or “Left” door for square profile doors. With this fact, complaint about square profile doors being “wrong side” should never happen in normal situation.

Return Policy

Customer also complaints about Canlik’s return policy. It is a common and widely accepted policy that customer must return the product for a replacement. Just quote an example, if a pair of wrong size shoes needed to be returned, one has to hand in the shoes and ask for a new pair. If the size is not available, one must leave the shoes and wait for the new shoes to come. Customers cannot argue that they need the shoes and request to keep using it when waiting.

Canlik’s effort to address the issue(s)

Having said all that, in order to keep good customer relationship, Canlik had provided FREE knobs of customer’s choice (even the item was not in the contract). Canlik had also agreed to replace the new doors FREE to customer (even it was customers who installed the knobs on the wrong side). In other words, customer already had what she asked for, the free knobs and will have the new doors free if he/she willing to show a little respect to our company return policy, which we think is not unreasonable.

The Fine Prints

Lastly, our contracts have no fine prints. All sentences are in same fond and size. The misunderstanding is mainly caused by the different perception on “DIY”, not the contract.

Conclusion

It is not a big order ($743 + HST), a little respect and understanding would make a happy ending. Unfortunately, situation did not end up as we want.

J.E.Smith in Toronto
J.E.Smith in Toronto
4 reviews Mobile, AL
10/10

Kitchen Cupboards and Counter Replacement

We're extremely happy with Canliks's performance for our kitchen makeover.

Pauline was wonderfully helpful throughout, and the Canlik estimators and installers, Simon. Victor, Winston and Yan, all worked long, hard and cheerfully to give us exactly what we wanted, on time and at a reasonable price..

Approximate cost of services:
$9,000.00
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dawn in Scarborough
dawn in Scarborough
9 reviews Scarborough, ON
10/10

Re: face kitchen for selling

We hired Canilik to do our kitchen - a reface to sell. They did a great job and the price was reasonable. We were so satisfied with the service that we decided to use them for a new home to do a complete kitchen reno. I will report back when it is completed to do a further review.
Canlik cleaned up after themselves, they showed up on time and when they were suppsoed, and they finished the project as expected on the echeduled day (how often does that happen?).

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Pauline in Markham
Pauline in Markham
1 review MARKHAM, ON
10/10

kitchen renovation

Canlik renovated my beautiful kitchen and it was a pleasure dealing with them from start to finish.
Not only were they professionals, they were pleasant and very accommodating. A job well done and completed on time. Simon, Vincent and the team are devoted to making happy customers. Highly recommended.
Pauline

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Mary Patterson in Courtice
Mary Patterson in Courtice
1 review COURTICE, ON
10/10

Kitchen cabinet refacing with modifications to the design of my kitchen, and new quarts counters.

I am completely ,100% satisfied with my kitchen renovation by Canlik Kitchens. The product is top notch, the service is excellent. the staff and workshipmanship is fantastic. They meet all of the dates and it only took 4 days for the complete reno. Canlik truely works with the customer for top satisfaction. I strongly recommend them.

Approximate cost of services:
$11,000.00
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cathy in Scarborough
cathy in Scarborough
1 review Scarborough, ON
10/10

Kitchen refacing

Pauline and her crew were excellent. They paid attention to detail and offered professional and courteous work. We love our new kitchen. Canlik kept to their schedule, which was great! Excellent workmanship from Steven, Mr Lee and others.

Approximate cost of services:
$8,500.00
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Mary Ellen Carey in Etobicoke
Mary Ellen Carey in Etobicoke
7 reviews Etobicoke, ON
10/10

Kitchen Refacing

We are thrilled with our kitchen makeover - a task we were most reluctant to undertake, but now are so happy we did. Canlik Kitchens did a wonderful job - and we found them through HomeStars, in the first place! All members of the staff were helpful in their roles: Victor offered his expertise in a home visit regarding the details and modifications of the overall kitchen: Simon, the countertop specialist who came next and offered his suggestions. Pauline our Co-ordinator was always available, pleasant, helpful,patient and so organized. Her attention to all the details was most appreciated. Installation week was exactly on time and it all went like clockwork. Everyone who came was professional, polite,respectful and worked diligently. Michael deserves special mention as he was in our home for 5 days, always cheerful and consultative and a master craftsman. To conclude we would have no hesitation in recommending Canlik Kitchens for a Kitchen Refacing Solution.

Approximate cost of services:
$12,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canlik Kitchens

For 25 years, Canlik has been the premier Kitchen Refacing Specialist in Greater Toronto Area. It's kitchen upgrade solutions are custom to fit individual family needs, New Kitchens or Refacing Kitchens, they are more personal, flexible, affordable and environmental friendly. Since 1990, Canlik’s principal has been the same – delivering high quality products and services. No pushy sales. Consultants focus on providing honest and unbiased suggestions so that home owners can make the right decisions. Kitchen projects can be overwhelming and confusing – but it does not have to be if customers chose Canlik Kitchens.

Details on our solutions: -

(A) Kitchen Refacing,
Canlik’s very popular "Premier Kitchen Refacing” aims at delivering custom kitchen looks with fraction of the cost. It uses the existing infrastructure and replaces exterior elements, like the cabinet doors, gable and fillers. It reduces wastage and helps avoid hidden costs. Kitchen Refacing solution has been providing great alternatives for those who want to achieve their renovation goals with less effort, less risk and have their budget under control.

(B) Custom New Kitchens
“Canlik Custom Kitchens” allow home owners fully utilize limited spaces because cabinets are custom built to fit spaces. It can handle challenging space issues that "Modular kitchens" can hardly address. It also makes preserving the existing layouts and the foot prints possible, so that the flooring and other elements are not affected. Storage efficiency is achieved by detail oriented cabinet configurations design and adding effective accessories, if necessary.

CATEGORIES
Kitchen & Bathroom - Cabinets & Design and Kitchen Planning & Renovation
PRODUCTS
Thermoplastic doors, Solid Wood Doors,Solid Surface Countertops, Engineer Stones, Quartz Surface Countertops, Tiles, Fixtures and Accessories
SERVICES
Kitchen Refacing | Custom New Kitchens | Solid Counter Top Replacement
SPECIALITIES
The Best Kitchen Refacing Specialist and High Rating Service Kitchen Company in Greater Toronto Area
WEBSITE
http://www.refaceyourkitchen.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
RenoMark, NKBA, BILD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Years Labor Warranty & 5-10 years Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.