Caplan Appliances

Appliance Retailers
Toronto ON M6N 3S3
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HomeStars  >  Appliance Repair in Mississauga  >  Caplan Appliances   >  Front loading Whirlpool washer & dryer
Riverdale, Toronto
Riverdale, Toronto
2 reviews Toronto, ON
8.8/10

Front loading Whirlpool washer & dryer

We decided on our own which front loading washer and dryer we wanted (Whirlpool). We started shopping around based on price and caplan's was BY FAR the best price around, plus a reasonable delivery fee. I got my quote via email and the Salesperson Ms. Nancy Bedard, who was very helpful and responsive to our email messages. I didn't even have to put any money down I just paid the whole thing on delivery day. The delivery occurred right on time and the guys put down mats etc. to protect the floors. The only reason I am not giving 5 stars all around is because of a very small issue which would not stop me from highly recommending them. We were mistakenly charged a $15 set up fee for the machines. However, since our laundry room wasn't ready, the machines were not set up, just delivered. I emailed right away and was told "no problem" will credit your account. Then I waited and waited and............In the end it took over a month to get the refund. Note that there was no disagreement about the refund, it just took forever to get it. I was disappointed by this relatively minor point which is too bad because they certainly seem to have their act together. However, I would still highly recommend them.

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