Big appreciation to Paul for fixing a big problem that was really a little problem and getting to the quick fixing point! Our dryer started producing humidity into the basement after it got moved. I knew it was a disconnection of some sorts. Called Capps and got Paul directly, and explained the situation - he agreed it sound like a disconnection and asked to come out for a service call for a quick look. And, yes - the elbow joint did get disconnected in the interior wall leading out to the exhaust. Paul fixed it in a snap, and charged only for the service call. I really appreciated the upfront to the point honest discussion with no up selling. It was a simple fix, done honestly and quick. Thank you for the great quick service!
- Company Response
Drew, thank you for doing this review. Paul knows his stuff. Appreciate your feedback. All the best. Regards Mike