Carpet Mill

Carpet & Rug Retailers
469 Carlaw Ave Toronto ON M4K 3H9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Carpet Mill

Average customer rating:
9.1 10 (31 reviews)

Sort by

akiko in Toronto
akiko in Toronto
7 reviews Toronto, ON
10/10

Carpet Runner for Stairs

Went to Carpet Mill to purchase carpet runner and installation for stairs. I'm so glad I went there! Jeff saved me money by directing me to a carpet remnant which was durable and a good colour and pattern for heavily used stairs. He was very knowledgable. Installation was quick and clean, and I am VERY happy with the final result. (My dog will finally go up the stairs!) I'll be returning to Carpet Mill to buy new floors for the basement. Great product, great service, great prices.

Was this review helpful?
Company Response

Dear Akiko, thank you so much for writing a review! We are always happy when our products work well for our canine customers as well! My very best, Jeff.

Eric Murphy from Toronto
Eric Murphy from Toronto
2 reviews Toronto, ON
10/10

wall to wall carpet

This is the second time that we have used the Carpet Mill and are just as pleased the second time as we were the first time.
The product choice was extensive, the price below reasonable and the installation by Ali and Nassir was impeccable. They were on time, courteous, attentive and experienced. Bravo.

Was this review helpful?
Company Response

Dear Eric, thank you so much for the kind words!

Philip Jessup
Philip Jessup
19 reviews Toronto, ON
10/10

Installation of carpet in dining room and basement

Carpet Mill staff installed a carpet in our dining room and a stairwell to the basement. During installation, they found they needed to sew a border onto the stairwell so it wouldn't fray, so they took those sections back to the store and returned in several hours to finish the job. They didn't charge us extra. They did an excellent job, cleaned up, and even left us an extra pad from remainders. Highly recommended!

Was this review helpful?
Company Response

Dear Philip, it is always a pleasure to work with you! Many thanks! Ivan

Rich Ohanlon in Toronto
Rich Ohanlon in Toronto
3 reviews Toronto, ON
10/10

Carpeted entire house

Fantastic company. It's one thing to have a company that treats you well until you buy their product, but what makes a great company is the service and support after the sales is made. These guys were absolutely brilliant. Their word is solid and their concern for customer satisfaction is genuine. 100% recommended.

Was this review helpful?
N from Toronto
N from Toronto
1 review Toronto, ON
10/10

Carpet

From the moment I walked into their store, the staff was friendly and very helpful, allowing me to borrow samples and providing quite an accurate estimate. I was recommended the eco-friendly underpadding which I wouldn't have known about had they not suggested it. All through the process, every employee was courteous and helpful, and was happy to help me find solutions to my needs, I'm very pleased with the careful work they did installing my new bedroom carpet.

Was this review helpful?
Caroline from Toronto
Caroline from Toronto
1 review Toronto, ON
10/10

Carpet advice and cutting

I had a fabulous experience at Carpet Mill! I needed many pieces of carpet cut into specific sizes. It was a small job - and most people probably would have turned me away especially because I needed it done in the same day (while I waited). But not Lindsay and his team at Carpet Mill. They spent time with me talking about what carpet was best for my project (actually my parents project). They even steered me away from a carpet I had chosen and recommended a carpet that was 50% cheaper.
I have to admit as I watched Lindsay skillfully plan then cut the pieces, I really couldn't believe that he was taking the time to do it right away/while I waited - especially since the price was so low.
It really made me feel like I was a longtime customer, not just someone who walked in for the first time. After this experience - I wouldn't hesitate to recommend them and I'll be back with bigger projects.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carpet Mill

Carpet Mill is the company to call if you are looking for Carpet & Rug Retailers, Floor Retailers, Floor Laying & Refinishing, Carpet Installers

Whether you are thinking of resurfacing one room, a set of stairs or your entire home, we’ll help you find the right product for the job. Be it carpet, laminate, hardwood, cork, area rugs or runners – just drop by our 10,000 square – foot showroom, located in the heart of Riverdale at 469 Carlaw Avenue. It would be our pleasure to assist you.
________________________________________________
Carpet Mill , Carpet Retailers, Floor Laying, Flooring retailers,

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Carpet, Carpet Remnants, Hardwood, Laminate, Vinyl, Area Rugs, Cork Flooring, Leather Flooring, carpet tile, commercial vinyl, Engineered, vinyl planks, wool carpet, shag carpet, marmorette, runners
SERVICES
Carpet Installation, Hardwood Installation, Delivery, Binding, Custom work, serging, estimates,
BRANDS
Armstrong, Godfrey Hirst, Shaw, Mohawk, Preverco, Vintage, Coswick, Laurentian,HGTV, Torly's, Wicanders, Stevens Omni, Shnier, Tuftex, Unique Carpets, Carnival Rugs, Shaw Rugs, Karastan, Itec, Richmond, Quickstep, Solida, IVC, Smartstrand, stainmaster,
STYLES
Carpet-Wool sisals, Berbers, cut and loop, level loop, friezes, cut piles, Rugs-modern, contemporary, traditional, Vinyl-modern, contemporary
SPECIALITIES
Custom rugs, Hand Binding, serging, machine binding, custom runners
WEBSITE
http://www.carpetmill.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
15
RETURN POLICY
24 hour refund or exchange on rugs, all remnants, special orders and cut orders are final sale
PAYMENT METHOD
visa, mastercard, amex,debit, cash
LICENSES
builder-renovator
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.