It's my fault to trust the real estate agent's recommendation to this company. I should shop around and try to understand what is the average cost for inspection. The guy talked very professional. However, not too long after I bought the house, I found there is some water damage at the ceiling that they overlook. And I also believe they will charge people differently depends on if they notice you don't have knowledge about house maintenance. Very disappointed.
- Company Response
Hello Private User, We take your concerns very seriously and would be happy to look into this situation further. Could you contact our office at 416-964-9415 so we could look into the item you indicated was overlooked? As a company that has been in business for over 40 years and is known as a leader in the industry we do not have different pricing for different clients. I can 100% confirm that we do not charge people based on their knowledge of a home, rather our pricing is based off of square footage and age of the property we are looking at and is comparable to other companies with similar experience and service in our industry. That being said, I would be happy to personally review your booking just to ensure there were no mistakes made on pricing if this is a concern to you. We work with thousands of clients each year, who trust our services and feel we provide great value and education when buying or selling a home and I am sorry you didn't have the same experience. Please feel free to contact us directly at any time and we would be happy to further discuss your concerns. Charlotte Dove, Director of Operations Carson Dunlop